St Ann’s Lodge 2
3 Lyndhurst Drive, New Malden, Surrey, KT3 5LL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2010.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Kingston upon Thames
- Registered manager: Leslie Peter Fernando
- Run by: St Ann's Limited
The inspection record
Rated Good overall. Report published 7 August 2025.
“This assessment took place between 8 July and 14 July 2025. The service provides care and support to people with a learning disability and/or autistic people in a supported living setting, so that they can live as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living. This assessment looked at people’s personal care and support. At the time of our assessment, the service was providing care and support to 6 people. The service also provides care and support to people living in a care home and is registered as a domiciliary care agency to provide personal care to people living in their own homes. We have undertaken a separate assessment of the care home, details of which can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk. The domiciliary care part of the service was not operating at the time of our assessment.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
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“People were protected from risk of abuse. Risks to people were managed well. Staff were provided with relevant and regular training to help them meet people’s needs. They were well supported by managers to continuously improve and develop in their role. There were enough skilled and experienced staff to meet people’s needs. Recruitment practice was safe and only suitable staff were employed by the service.”
“People were involved in assessments of their needs and received tailored care and support based on these needs. Staff made sure people understood their care and support so that they could give their consent to this.”
“People were supported to have choice and control and to maintain their independence with the activities of daily living. They were treated equally and fairly. Staff understood people’s rights and how these should be met.”
Older reports from the CQC's previous inspection approach
Inspected 12 July 2018, rated Good
Inspected 6 February 2016, rated Good
Frequently asked questions
What services does St Ann’s Lodge 2 provide?
St Ann’s Lodge 2 is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is St Ann’s Lodge 2 registered in?
St Ann’s Lodge 2 is registered in the Kingston upon Thames local authority area.
What is St Ann’s Lodge 2's CQC rating?
St Ann’s Lodge 2 is rated Good by the Care Quality Commission (report published 7 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-107071905.
Who is the registered manager at St Ann’s Lodge 2?
The registered manager is Leslie Peter Fernando.
Who owns St Ann’s Lodge 2?
St Ann’s Lodge 2 is operated by St Ann's Limited.
When was St Ann’s Lodge 2 last inspected?
The Care Quality Commission published its latest report on St Ann’s Lodge 2 on 7 August 2025.
Where is St Ann’s Lodge 2 located?
St Ann’s Lodge 2 is located in New Malden, United Kingdom.
When did St Ann’s Lodge 2 register with CQC?
St Ann’s Lodge 2 first registered on 22 December 2010.
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Location
Home-care agencies near New Malden
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Badges & awards
Information disclaimer. Information regarding St Ann’s Lodge 2 is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.