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Unclaimed listing CQC record · synced 13 October 2026

Smart Home Visits Ltd

Flexspace Harrogate, Hartwith Business Centre, Hartwith Way, Harrogate, HG3 2XA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 10 September 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2024.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions, adults under 65 and children
  • Local authority: North Yorkshire
  • Registered manager: Elizabeth Chibwe Mavengere
  • Run by: Smart Home Visits Ltd

The inspection record

Rated Good overall. Report published 10 September 2026.

“Date of Assessment: 03 August to 20 August 2026. Smart Home Visits Ltd is a domiciliary care agency providing personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. At the time of this inspection 9 people were receiving support with personal care. The reason for the assessment was to provide the service with their first rating. We looked at all quality statements within, safe, effective, caring, responsive and well-led key questions. We have rated the service as ‘good.’”

“At the time of the assessment, the service was not providing support to people with a learning disability or autistic people. However, we assessed the service against the principles of right support, right care, right culture and found that the service’s policies, practices and approach were consistent with the guidance.”

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“People were safeguarded from the risks of abuse. Risks associated with people's care and support were managed effectively to ensure people were safe.”

“People were supported by staff who knew them well and understood their needs and preferences. Care plans were person centred and included people's life histories, personal preferences and outcomes. Care plans were reviewed with people and referrals to healthcare professionals were carried out in a timely manner.”

“Staff were recruited safely and received a thorough induction when they commenced their employment. Staff had access to ongoing training and were supported to progress within the service. People received their medicines as prescribed by staff who were competent and trained to do so.”

“Governance systems were effective. The service was committed to continuous learning and innovation. They actively sought feedback from staff, people using the service and families, using this to shape improvements.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Smart Home Visits Ltd provide?

Smart Home Visits Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Smart Home Visits Ltd registered in?

Smart Home Visits Ltd is registered in the North Yorkshire local authority area.

What is Smart Home Visits Ltd's CQC rating?

Smart Home Visits Ltd is rated Good by the Care Quality Commission (report published 10 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-18611145800.

Who is the registered manager at Smart Home Visits Ltd?

The registered manager is Elizabeth Chibwe Mavengere.

When was Smart Home Visits Ltd last inspected?

The Care Quality Commission published its latest report on Smart Home Visits Ltd on 10 September 2026.

Where is Smart Home Visits Ltd located?

Smart Home Visits Ltd is located in Harrogate, United Kingdom.

When did Smart Home Visits Ltd register with CQC?

Smart Home Visits Ltd first registered on 5 March 2024.

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Location

Flexspace Harrogate, Hartwith Business Centre, Hartwith Way, Harrogate, HG3 2XAOpen in Google Maps

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Information disclaimer. Information regarding Smart Home Visits Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.