Choices Homecare (Rotherham North & Doncaster)
Office F9, Mexborough Business Centre, College Road, Mexborough, S64 9JP · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since March 2018.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
- Local authority: Doncaster
- Run by: Choices Homecare Ltd (South Yorkshire)
The inspection record
Rated Requires improvement overall. Report published 27 May 2026.
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“Date of assessment: 20 to 25 April 2026. Choices Homecare (Rotherham North Doncaster) is a domiciliary care agency, providing support and personal care to people in their own homes. Staff supported older people and younger adults, with different health needs. At the time of our assessment 78 people were receiving support from the service. The service supported a small number of people with a learning disability. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service was not always meeting the principles of Right support, right care, right culture’. At our last assessment we rated this service good, at this assessment the service has been rated requires improvement. We have identified breaches of regulation in relation to staffing, managing risks and governance.”
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“Systems to record and review incidents, complaints and safeguarding concerns required improvement, and care records contained gaps and inaccuracies. There were shortfalls in staffing, training, risk management and monitoring of infection prevention and control.”
“Improvements were required to ensure people’s needs were assessed, reviewed and recorded accurately. Care plans lacked consistent, robust information to guide evidence‑based care, support people’s health needs and outcomes, and reflect people’s wishes. Consent processes were in place and people’s capacity to consent was assessed. People had access to external healthcare professionals where required.”
“The service had clear vision and values; however, these were not consistently embedded. Staff and people gave mixed feedback about culture and leadership. Governance and oversight systems were not robust and failed to identify or address concerns we found. A service development plan was in place, with timescales for completion, to ensure concerns could be addressed. This required embedding at the time of our assessment.”
Older reports from the CQC's previous inspection approach
Inspected 9 October 2019, rated Good
Inspected 25 September 2018, rated Requires improvement
Frequently asked questions
What services does Choices Homecare (Rotherham North & Doncaster) provide?
Choices Homecare (Rotherham North & Doncaster) is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Choices Homecare (Rotherham North & Doncaster) registered in?
Choices Homecare (Rotherham North & Doncaster) is registered in the Doncaster local authority area.
What is Choices Homecare (Rotherham North & Doncaster)'s CQC rating?
Choices Homecare (Rotherham North & Doncaster) is rated Requires improvement by the Care Quality Commission (report published 27 May 2026). The full CQC inspection report is available at cqc.org.uk/location/1-4862666681.
Who owns Choices Homecare (Rotherham North & Doncaster)?
Choices Homecare (Rotherham North & Doncaster) is operated by Choices Homecare Ltd (South Yorkshire).
When was Choices Homecare (Rotherham North & Doncaster) last inspected?
The Care Quality Commission published its latest report on Choices Homecare (Rotherham North & Doncaster) on 27 May 2026.
Where is Choices Homecare (Rotherham North & Doncaster) located?
Choices Homecare (Rotherham North & Doncaster) is located in Mexborough, United Kingdom.
When did Choices Homecare (Rotherham North & Doncaster) register with CQC?
Choices Homecare (Rotherham North & Doncaster) first registered on 7 March 2018.
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Location
Home-care agencies near Mexborough
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Information disclaimer. Information regarding Choices Homecare (Rotherham North & Doncaster) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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