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Unclaimed listing CQC record · synced 13 October 2026

Nupath Care Northumberland

Unit 1, Apex Business Village, Annitsford, Cramlington, NE23 7BF · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 20 July 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2018.
  • Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions, children and substance misuse
  • Local authority: Northumberland
  • Registered manager: Sandra Jane Vitty
  • Run by: HH Community Care Limited

The inspection record

Rated Good overall. Report published 20 July 2026.

“Date of assessment: 29 May to 20 June 2026.As part of the assessment, we received feedback from people and relatives via email and reviewed information remotely. Nupath Care Northumberland provides homecare support to people with a range of needs, some of whom were living with complex needs. People receiving homecare support lived in their own homes with tailored support arrangements. This included people with specific health conditions and some with a learning disability and/or autism. We checked the provider was meeting the needs of people with a learning disability and autistic people, in line with the principles of Right support, right care, right culture. At the last inspection inDecember 2019, the service was rated good. At this inspection, we rated the service good.”

“There were sufficient staff deployed to meet people’s needs in a timely way. Potential risks to people’s safety had been assessed and management plans developed. Medicines were managed appropriately, with regular audits completed to check people received their medicines on time. New staff were recruited safely and received training and support to fulfil their roles.”

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“Staff understood safeguarding and whistle blowing processes and felt confident to raise concerns if needed. Safeguarding concerns and complaints had been reported and investigated.”

“Staff followed good infection prevention and control (IPC) practices and had completed relevant training.”

“People’s needs had been assessed, and the information gathered was used to develop personalised care plans. Care plans were focused on promoting independence and community participation. People had regular access to a range of healthcare professionals when required. Staff understood and supported people’s communication needs. People’s care was reviewed regularly and feedback received from people was positive.”

“The service had a clear management structure, with an experienced registered manager. Staff gave positive feedback about management support, teamwork and morale. Staff described the service as having a supportive culture and a clear focus on delivering personalised care.”

“The provider had a structured approach to quality assurance which had been effective in identifying areas for improvement. The service worked collaboratively with external partners such as the local authority and attended provider forums to share good practice.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Nupath Care Northumberland provide?

Nupath Care Northumberland is registered with the Care Quality Commission to provide personal care.

Which local authority is Nupath Care Northumberland registered in?

Nupath Care Northumberland is registered in the Northumberland local authority area.

What is Nupath Care Northumberland's CQC rating?

Nupath Care Northumberland is rated Good by the Care Quality Commission (report published 20 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-5927574072.

Who is the registered manager at Nupath Care Northumberland?

The registered manager is Sandra Jane Vitty.

Who owns Nupath Care Northumberland?

Nupath Care Northumberland is operated by HH Community Care Limited.

When was Nupath Care Northumberland last inspected?

The Care Quality Commission published its latest report on Nupath Care Northumberland on 20 July 2026.

Where is Nupath Care Northumberland located?

Nupath Care Northumberland is located in Cramlington, United Kingdom.

When did Nupath Care Northumberland register with CQC?

Nupath Care Northumberland first registered on 11 November 2018.

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Location

Unit 1, Apex Business Village, Annitsford, Cramlington, NE23 7BFOpen in Google Maps

Home-care agencies near Cramlington

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Badges & awards

Information disclaimer. Information regarding Nupath Care Northumberland is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.