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Unclaimed listing CQC record · synced 13 October 2026

Helping Hands – East Northumberland

4 Berrymoor Court, Northumberland Business Park, Cramlington, Northumberland, NE23 7RZ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 26 May 2022

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2017.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
  • Local authority: Northumberland
  • Registered manager: Alison Dickson
  • Run by: HH Community Care Limited

The inspection record

Rated Good overall. Inspected 26 May 2022.

Older reports from the CQC's previous inspection approach

Inspected 28 January 2021, not rated

Inspected 13 May 2019, rated Requires improvement

Inspected 16 April 2018, rated Requires improvement

Frequently asked questions

What services does Helping Hands – East Northumberland provide?

Helping Hands – East Northumberland is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Helping Hands – East Northumberland registered in?

Helping Hands – East Northumberland is registered in the Northumberland local authority area.

What is Helping Hands – East Northumberland's CQC rating?

Helping Hands – East Northumberland is rated Good by the Care Quality Commission (inspected 26 May 2022). The full CQC inspection report is available at cqc.org.uk/location/1-4462212586.

Who is the registered manager at Helping Hands – East Northumberland?

The registered manager is Alison Dickson.

Who owns Helping Hands – East Northumberland?

Helping Hands – East Northumberland is operated by HH Community Care Limited.

When was Helping Hands – East Northumberland last inspected?

The Care Quality Commission last inspected Helping Hands – East Northumberland on 26 May 2022.

Where is Helping Hands – East Northumberland located?

Helping Hands – East Northumberland is located in Cramlington, United Kingdom.

When did Helping Hands – East Northumberland register with CQC?

Helping Hands – East Northumberland first registered on 14 November 2017.

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Location

4 Berrymoor Court, Northumberland Business Park, Cramlington, Northumberland, NE23 7RZOpen in Google Maps

Home-care agencies near Cramlington

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Badges & awards

Information disclaimer. Information regarding Helping Hands – East Northumberland is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.