Majestic Healthcare Ltd

“Date of assessment 7 August 2024 to 9 October 2024. This assessment was in response to CQC receiving information of concern. Improvements had been made since the last inspection and people received safe care. Care plans and risk assessments were in place and reviewed. Medicines were managed safely. There were enough safely recruited staff who had the knowledge and skills to support people. The environment was safe, and infection control was considered. The care people received was delivered in line with their care plan and in a person-centred way. The principles of The Mental Capacity Act were considered. People were treated in a kind and caring way by staff who knew them well. There were systems in place to monitor the quality-of-care people received. Staff felt involved with the service, supported and listened too. Improvements were needed to ensure people’s end-of-life wishes and plans had been considered.”