Skip to main content
Unclaimed listing CQC record · synced 13 October 2026

Lifeways Community Care (Swindon)

Delta 608, Delta Business Park, Swindon, Wiltshire, SN5 7XP · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 3 March 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since May 2011.
  • Supports: older people (65+), learning disabilities, adults under 65 and people whose rights are restricted under the Mental Health Act
  • Local authority: Swindon
  • Registered manager: Robert Michael Topliss
  • Run by: Lifeways Community Care Limited

The inspection record

Rated Good overall. Report published 3 March 2025.

“Date of assessment 1 October 2024 to 13 January 2025. The assessment was carried out to check whether the Warning Notices issued at our last assessment had been met. We found the service had made some improvements and the provider was no longer in breach of regulations. We looked at 7 quality statements related to safe and well led.”

“Lifeways Community Care (Swindon) is part of a national organisation which provides care to people with learning disabilities living in different communities. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found the model of care was not always in line with current best practice guidance right support, right care, and right culture.”

Show the full assessment summaryHide the rest of the summary

“Some staff still raised concerns about day-to-day support for new members of staff and told us this affected the planning for people accessing activities they enjoyed. We found the service was not following best practice guidelines in relation to storing medicines in supported living accommodation. Although the service had increased management support available since our last assessment, this was not yet fully embedded. The provider was taking steps to address this through training and development opportunities for new managers. However, people were now being appropriately safeguarded, and there were enough staff to support people. The service had introduced new initiatives since the last assessment, such as adapting the digital system to ensure prompts were available to investigate safeguarding incidents and manage audits.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 12 July 2022, rated Requires improvement

Inspected 27 January 2021, not rated

Inspected 23 October 2018, rated Good

Inspected 3 June 2016, rated Good

Inspected 18 November 2015, rated Requires improvement

Inspected 8 June 2015, rated Requires improvement

Inspected 3 December 2014, rated Inadequate

Frequently asked questions

What services does Lifeways Community Care (Swindon) provide?

Lifeways Community Care (Swindon) is registered with the Care Quality Commission to provide personal care.

Which local authority is Lifeways Community Care (Swindon) registered in?

Lifeways Community Care (Swindon) is registered in the Swindon local authority area.

What is Lifeways Community Care (Swindon)'s CQC rating?

Lifeways Community Care (Swindon) is rated Good by the Care Quality Commission (report published 3 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-222812083.

Who is the registered manager at Lifeways Community Care (Swindon)?

The registered manager is Robert Michael Topliss.

Who owns Lifeways Community Care (Swindon)?

Lifeways Community Care (Swindon) is operated by Lifeways Community Care Limited.

When was Lifeways Community Care (Swindon) last inspected?

The Care Quality Commission published its latest report on Lifeways Community Care (Swindon) on 3 March 2025.

Where is Lifeways Community Care (Swindon) located?

Lifeways Community Care (Swindon) is located in Swindon, United Kingdom.

When did Lifeways Community Care (Swindon) register with CQC?

Lifeways Community Care (Swindon) first registered on 16 May 2011.

Be the first to review Lifeways Community Care (Swindon)

Location

Delta 608, Delta Business Park, Swindon, Wiltshire, SN5 7XPOpen in Google Maps

Home-care agencies near Swindon

Run Lifeways Community Care (Swindon)?

Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.

Claim this listing

Badges & awards

Information disclaimer. Information regarding Lifeways Community Care (Swindon) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.