Family Support Care Limited
5 The Meads Business Centre, Ashworth Road, Bridgemead, Swindon, SN5 7YJ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2019.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: Swindon
- Registered manager: Eric Kwadwo Fordjour
- Run by: Family Support Care Ltd
The inspection record
Rated Good overall. Report published 10 October 2025.
“Date of inspection: 12 August 2025 to 24 September 2025. The service is a homecare service registered to deliver personal care to people living in their own homes. At the time of the inspection the provider was delivering personal care to 8 people, some with a learning disability diagnosis. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was meeting the principles of Right Support, right care, right culture.”
“This was a responsive inspection to follow up on concerns raised about the service in relation to staff training, however we did not find evidence to support these concerns.”
Show the full assessment summaryHide the rest of the summary
“Detailed information was in place to help staff understand how people liked to be supported and how risks were managed. People were supported in a person-centred way and were supported to do activities they enjoyed doing and try new things. For example, one person wanted a job, and the provider was supporting the person to get work experience.”
“Staff development and wellbeing was supported by the provider. Staff told us they felt fully supported by the provider and spoke positively about their role. Staff told us they and were given regular opportunities to speak with the management team about their role or any concerns.”
“Staff had received training identified by the provider to meet people’s needs and were offered opportunities to undertake training to further their career in health and social care if they wished.”
“The provider told us they were in the process of training the senior team to increase their confidence and competence and undertake management tasks.”
“The provider had systems in place to regularly review the service and identify areas to improve, and this included regular oversight of staff practice through unannounced spot checks in people’s homes.”
“We identified some shortfalls in staff employment checks and notifying CQC about an incident. The provider took prompt action and sent CQC assurances about these shortfalls. Additionally, we received mixed feedback from social care professionals about how the service worked with them.”
“ ”
“ ”
Older reports from the CQC's previous inspection approach
Inspected 28 January 2021, rated Good
Frequently asked questions
What services does Family Support Care Limited provide?
Family Support Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Family Support Care Limited registered in?
Family Support Care Limited is registered in the Swindon local authority area.
What is Family Support Care Limited's CQC rating?
Family Support Care Limited is rated Good by the Care Quality Commission (report published 10 October 2025). The full CQC inspection report is available at cqc.org.uk/location/1-6756369590.
Who is the registered manager at Family Support Care Limited?
The registered manager is Eric Kwadwo Fordjour.
Who owns Family Support Care Limited?
Family Support Care Limited is operated by Family Support Care Ltd.
When was Family Support Care Limited last inspected?
The Care Quality Commission published its latest report on Family Support Care Limited on 10 October 2025.
Where is Family Support Care Limited located?
Family Support Care Limited is located in Swindon, United Kingdom.
When did Family Support Care Limited register with CQC?
Family Support Care Limited first registered on 1 May 2019.
Be the first to review Family Support Care Limited
Location
Home-care agencies near Swindon
Run Family Support Care Limited?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Family Support Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
07944946343