Golden Hope Care Ltd
Percy Street, Swindon, SN2 2AZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2021.
- Supports: older people (65+), people with dementia, learning disabilities and adults under 65
- Local authority: Swindon
- Registered manager: Joe Mwangi Ngumo
- Run by: Golden Hope Care Ltd
The inspection record
Rated Good overall. Report published 27 August 2025.
“Date of assessment 19 June 2025 to 24 July 2025. This inspection was prompted due to concerns received about modern-day slavery. As a result, we undertook an inspection looking at 5 quality statements under the safe and well-led key questions.”
“An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. There were systems to ensure people were safeguarded from abuse and staff understood how to safeguard people. The service followed the Right Support, Right Care, Right Culture guidance, such as by empowering people to understand their rights, providing an appropriate level of staff training, and ensuring community inclusion.”
Show the full assessment summaryHide the rest of the summary
“Staff were recruited safely and had completed a wide range of training relevant to their role. During the inspection we could not find evidence of modern-day slavery. Staff felt able to raise any concerns and felt they would be listened to. There were processes to support staff speaking up, including anonymous reporting. Staff felt supported in their role, and there was evidence of management supporting staff, such as driving staff to care visits. Staff were clear about their roles and responsibilities. However, we found policies did not always contain up to date information. Additionally, during the inspection, documents were not always readily available once requested.”
Older reports from the CQC's previous inspection approach
Inspected 22 February 2023, rated Good
Frequently asked questions
What services does Golden Hope Care Ltd provide?
Golden Hope Care Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Golden Hope Care Ltd registered in?
Golden Hope Care Ltd is registered in the Swindon local authority area.
What is Golden Hope Care Ltd's CQC rating?
Golden Hope Care Ltd is rated Good by the Care Quality Commission (report published 27 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-10917370115.
Who is the registered manager at Golden Hope Care Ltd?
The registered manager is Joe Mwangi Ngumo.
When was Golden Hope Care Ltd last inspected?
The Care Quality Commission published its latest report on Golden Hope Care Ltd on 27 August 2025.
Where is Golden Hope Care Ltd located?
Golden Hope Care Ltd is located in Swindon, United Kingdom.
When did Golden Hope Care Ltd register with CQC?
Golden Hope Care Ltd first registered on 18 May 2021.
Be the first to review Golden Hope Care Ltd
Location
Home-care agencies near Swindon
Run Golden Hope Care Ltd?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Golden Hope Care Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
03334330271