Kingsmith Care
Bishop Creighton House, 374-380 Lillie Road, London, SW6 7PH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Overview
Kingsmith Care is a home care agency based in London (SW6). It is registered with CQC.
It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions and Physical disabilities. CQC records give its local authority as Hammersmith and Fulham. CQC rated it Outstanding at its last assessment.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2014.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: Hammersmith and Fulham
- Registered manager: Emma Louise King
- Run by: Kingsmith Care Ltd
The inspection record
Rated Outstanding overall. Report published 30 October 2026.
“Date of Assessment 14 - 18 September 2026”
“Kingsmith Care is a domiciliary care agency registered to provide personal care to people living in their own homes. The service supports younger and older adults, including people living with dementia, people with physical disabilities, mental health needs and people with a learning disability. At the time of this assessment, most people receiving support were older adults. Although the service is registered to support autistic people and people with a learning disability, no autistic people or people with a learning disability were receiving support at the time of this assessment.”
Show the full assessment summaryHide the rest of the summary
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“The last rating for the service was outstanding (report published 28 March 2018). Following this assessment, the rating has remained outstanding.”
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“People consistently received safe, personalised and compassionate care that promoted independence, choice and wellbeing. People and relatives told us staff knew them well, listened to what was important to them and adapted support around their individual preferences and routines. Support helped people remain independent, maintain community connections and continue living in their own homes for as long as possible.”
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“The provider demonstrated outstanding practice in several areas. People benefited from highly personalised care, strong partnership working and a culture where learning was embedded throughout the organisation. Leaders used information from incidents, audits, safeguarding concerns, quality assurance activity and feedback to improve practice and strengthen systems. There was evidence that learning had resulted in improvements to medicines governance, incident management, Mental Capacity Act 2005 (MCA) processes, staff competence and quality assurance arrangements.”
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“People also benefited from effective partnership working. Staff worked proactively with healthcare professionals, community organisations, families and other services to ensure support remained coordinated and responsive. External stakeholders consistently described the provider as a trusted partner and reported that communication and collaborative working contributed positively to outcomes for people receiving support.”
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“Leaders were visible, approachable and actively involved in the service. Staff described feeling valued and supported, and there was evidence of strong workforce development, internal progression opportunities and investment in staff wellbeing. Governance systems provided effective oversight of quality, safety and performance and were used to drive improvement across the service.”
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“Overall, the evidence demonstrated a well-led service with a strong commitment to person-centred care, continuous improvement and positive outcomes. People received care that promoted their wellbeing, respected their rights and supported them to live meaningful and independent lives.”
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Older reports from the CQC's previous inspection approach
Inspected 7 December 2015, rated Good
Frequently asked questions
What services does Kingsmith Care provide?
Kingsmith Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Kingsmith Care registered in?
Kingsmith Care is registered in the Hammersmith and Fulham local authority area.
What is Kingsmith Care's CQC rating?
Kingsmith Care is rated Outstanding by the Care Quality Commission (report published 30 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-1383426591.
Who is the registered manager at Kingsmith Care?
The registered manager is Emma Louise King.
Who owns Kingsmith Care?
Kingsmith Care is operated by Kingsmith Care Ltd.
When was Kingsmith Care last inspected?
The Care Quality Commission published its latest report on Kingsmith Care on 30 October 2026.
Where is Kingsmith Care located?
Kingsmith Care is located in London, United Kingdom.
When did Kingsmith Care register with CQC?
Kingsmith Care first registered on 2 October 2014.
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Information disclaimer. Information regarding Kingsmith Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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