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Unclaimed listing CQC record · synced 13 October 2026

Goldsmith Personnel Limited

380 Kingsland Road, Hackney, London, E8 4AA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive GoodWell-led Good carried forward

Report published 27 February 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2011.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
  • Local authority: Hackney
  • Registered manager: Norma Inviolata Goldsmith
  • Run by: Goldsmith Personnel Limited

The inspection record

Rated Good overall. Report published 27 February 2024.

“Goldsmith Personnel Ltd is a home care agency registered to provide personal care in people’s homes. At the time of the assessment the service was supporting 142 people. Not everyone using the service received personal care support, Goldsmith Personnel Ltd confirmed 100 people received personal care support. This assessment was undertaken following CQC’s new approach: https://www.cqc.org.uk/assessment”

“This is our first assessment of the service using the new approach. We looked at 3 key question areas (safe, caring and responsive) and 5 quality statements within those key questions: safeguarding, involving people to manage risks, safe and effective staffing, independence, choice and control, and equity in experiences and outcomes.”

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“The assessment, which included both on and off-site activities, took place between 17 and 30 January 2024. We visited the office and spoke to the registered manager, the operations manager and the branch manager. We also spoke with 8 care workers.”

“The assessment was carried out by one inspector and two assessors. We made calls to people and their relatives between 19 and 26 January 2024. We made calls to 34 people and managed to speak with 7 people and 10 relatives. We found good outcomes for people using the service in all the areas we assessed.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 23 October 2018, rated Good

Inspected 23 June 2017, rated Requires improvement

Inspected 7 July 2014, rated Good

Frequently asked questions

What services does Goldsmith Personnel Limited provide?

Goldsmith Personnel Limited is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Goldsmith Personnel Limited registered in?

Goldsmith Personnel Limited is registered in the Hackney local authority area.

What is Goldsmith Personnel Limited's CQC rating?

Goldsmith Personnel Limited is rated Good by the Care Quality Commission (report published 27 February 2024). The full CQC inspection report is available at cqc.org.uk/location/1-132426442.

Who is the registered manager at Goldsmith Personnel Limited?

The registered manager is Norma Inviolata Goldsmith.

When was Goldsmith Personnel Limited last inspected?

The Care Quality Commission published its latest report on Goldsmith Personnel Limited on 27 February 2024.

Where is Goldsmith Personnel Limited located?

Goldsmith Personnel Limited is located in London, United Kingdom.

When did Goldsmith Personnel Limited register with CQC?

Goldsmith Personnel Limited first registered on 6 January 2011.

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Location

380 Kingsland Road, Hackney, London, E8 4AAOpen in Google Maps

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Information disclaimer. Information regarding Goldsmith Personnel Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.