Care Support Bedford Branch
Bamford Road, Bedford, Bedfordshire, MK42 0GQ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2016.
- Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Bedford
- Registered manager: Laura Elizabeth Gent
- Run by: Care-Away Limited
The inspection record
Rated Good overall. Report published 7 June 2024.
“Care Support Bedford Branch provides care and support to people living in specialist ‘extra care’ housing. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building. The accommodation is rented and is the occupant’s own home. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing; this inspection looked at people’s personal care and support service.”
“At the time of our inspection 38 people were receiving personal care.”
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“We found that people were fully involved in the planning of their care, felt safe and protected from avoidable harm. There was strong leadership and staff were proud to work for the service. A positive culture was demonstrated by the attitudes of staff and management when we talked with them about how they supported people. One person was supported after death in line with their faith with staff opening the window due to their culture and belief as they had requested. Staff told us about an Elvis themed party with food and entertainment (disco) and staff held pantomimes at Christmas with all the staff dressing up in costumes. A sports day had been held during the summer which was adapted so it was inclusive of all people using the service.”
“We carried out our on-site assessment on 22 and 23 April 2024; off site assessment activity started on 19 April 2024 and 25 April 2024.”
Older reports from the CQC's previous inspection approach
Inspected 13 April 2018, rated Good
Frequently asked questions
What services does Care Support Bedford Branch provide?
Care Support Bedford Branch is registered with the Care Quality Commission to provide personal care.
Which local authority is Care Support Bedford Branch registered in?
Care Support Bedford Branch is registered in the Bedford local authority area.
What is Care Support Bedford Branch's CQC rating?
Care Support Bedford Branch is rated Good by the Care Quality Commission (report published 7 June 2024). The full CQC inspection report is available at cqc.org.uk/location/1-2994693780.
Who is the registered manager at Care Support Bedford Branch?
The registered manager is Laura Elizabeth Gent.
Who owns Care Support Bedford Branch?
Care Support Bedford Branch is operated by Care-Away Limited.
When was Care Support Bedford Branch last inspected?
The Care Quality Commission published its latest report on Care Support Bedford Branch on 7 June 2024.
Where is Care Support Bedford Branch located?
Care Support Bedford Branch is located in Bedford, United Kingdom.
When did Care Support Bedford Branch register with CQC?
Care Support Bedford Branch first registered on 24 October 2016.
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Home-care agencies near Bedford
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Information disclaimer. Information regarding Care Support Bedford Branch is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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