Blue Ribbon Community Care in South West London
Unit 12, Kingsmill Business Park, Chapel Mill Road, Kingston Upon Thames, Surrey, KT1 3GZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2014.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Kingston upon Thames
- Registered manager: Kim Patricia Rosher-Holmes
- Run by: WP Care Ltd
The inspection record
Rated Good overall. Report published 23 March 2026.
“Date of assessment: 4 February - 24 February 2026. Blue Ribbon Community Care in South West London Care Quality Services is a homecare agency mainly supporting older people with physical disabilities with some people living with dementia. At the time of our assessment there were six people using the service. We undertook this assessment as it had been over 5 years since our last visit.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to underpinning principles of ‘Right support, right care, right culture’. Staff had undertaken relevant training. Suitable policies and procedures were in place.”
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“People and their relatives consistently described positive experiences, highlighting reliable, compassionate staff who understood their needs well. Feedback showed people felt safe, respected and confident in the service being delivered.”
“The culture of safety was well embedded. Staff understood how to recognise and report safeguarding concerns, telling us they followed policies and procedures and escalated issues when needed. Records evidenced incident reporting, analysis and learning. The registered manager confirmed learning was shared through meetings and digital communication, so staff were consistently updated. Risks were clearly described in people’s care plans, with instructions for how staff should reduce or manage them.”
“Care was tailored to people’s individual needs and preferences. Staff were described as kind, respectful and supportive, building strong relationships with people over time.”
“The service was responsive and continually improving. People said they could contact the manager easily and felt listened to. Routine surveys were analysed and used to make service improvements. Communication with health and social care professionals was clear and effective, ensuring coordinated and consistent care during transitions or changes in need.”
“Leadership was strong, visible and well-regarded. Relatives described the service as well managed and supportive. Documents also demonstrated effective governance systems, including regular audits which identified issues and drove improvements.”
“Overall, the provider delivered consistent, safe and person centred care, supported by strong leadership, effective oversight and a culture focused on improvement and positive outcomes.”
Older reports from the CQC's previous inspection approach
Inspected 13 May 2019, rated Good
Inspected 18 April 2018, rated Requires improvement
Inspected 11 December 2015, rated Good
Frequently asked questions
What services does Blue Ribbon Community Care in South West London provide?
Blue Ribbon Community Care in South West London is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Blue Ribbon Community Care in South West London registered in?
Blue Ribbon Community Care in South West London is registered in the Kingston upon Thames local authority area.
What is Blue Ribbon Community Care in South West London's CQC rating?
Blue Ribbon Community Care in South West London is rated Good by the Care Quality Commission (report published 23 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-1828527691.
Who is the registered manager at Blue Ribbon Community Care in South West London?
The registered manager is Kim Patricia Rosher-Holmes.
Who owns Blue Ribbon Community Care in South West London?
Blue Ribbon Community Care in South West London is operated by WP Care Ltd.
When was Blue Ribbon Community Care in South West London last inspected?
The Care Quality Commission published its latest report on Blue Ribbon Community Care in South West London on 23 March 2026.
Where is Blue Ribbon Community Care in South West London located?
Blue Ribbon Community Care in South West London is located in Kingston Upon Thames, United Kingdom.
When did Blue Ribbon Community Care in South West London register with CQC?
Blue Ribbon Community Care in South West London first registered on 28 December 2014.
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Location
Home-care agencies near Kingston Upon Thames
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Information disclaimer. Information regarding Blue Ribbon Community Care in South West London is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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