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Unclaimed listing CQC record · synced 13 October 2026

Ashley Care

33 Clarence Street, Southend On Sea, Essex, SS1 1BH · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 23 May 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2016.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
  • Local authority: Southend-on-Sea
  • Registered manager: Kristina Margaret Bateman
  • Run by: Ashley Community Care Services Limited

The inspection record

Rated Good overall. Report published 23 May 2024.

“Ashley Care is a domiciliary care agency, at the time of our assessment they were supporting approximately 150 people with a regulated activity. The assessment took place from the 23 April to the 24 April 2024.”

“The assessment was completed to follow up on the last inspection to see if improvements had been made. We found improvements had been made at the service since they had been taken over by a new provider. There was a strong management and governance structure in place and staff were supported with the skills they needed to care for people.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 27 September 2022, rated Requires improvement

Inspected 12 October 2021, rated Inadequate

Inspected 11 November 2020, rated Requires improvement

Inspected 15 July 2019, rated Requires improvement

Inspected 10 November 2016, rated Good

Frequently asked questions

What services does Ashley Care provide?

Ashley Care is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Ashley Care registered in?

Ashley Care is registered in the Southend-on-Sea local authority area.

What is Ashley Care's CQC rating?

Ashley Care is rated Good by the Care Quality Commission (report published 23 May 2024). The full CQC inspection report is available at cqc.org.uk/location/1-2430518179.

Who is the registered manager at Ashley Care?

The registered manager is Kristina Margaret Bateman.

Who owns Ashley Care?

Ashley Care is operated by Ashley Community Care Services Limited.

When was Ashley Care last inspected?

The Care Quality Commission published its latest report on Ashley Care on 23 May 2024.

Where is Ashley Care located?

Ashley Care is located in Southend On Sea, United Kingdom.

When did Ashley Care register with CQC?

Ashley Care first registered on 22 January 2016.

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Location

33 Clarence Street, Southend On Sea, Essex, SS1 1BHOpen in Google Maps

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Information disclaimer. Information regarding Ashley Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.