The Willows
School Lane, Besthorpe, Attleborough, Norfolk, NR17 2LH · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 16 April 2025
“Date of assessment 29 October 2024 to 9 December 2024. We visited the service on 29 October 2024 and 6 November 2024, with one visit being in the evening. The Willows is a residential care home, providing support to adults who live with a learning disability and/or autism. We found two breaches of the legal regulations in relation to safe care and treatment and governance. We found parts of the service to be unclean and in need of maintenance to ensure peoples safety. Where risk assessments in peoples care plans had identified actions required to keep people safe, these had not always been followed. Whilst the provider undertook internal quality audits, these were not always effective at identifying concerns and driving improvements. We have asked the provider for an action plan in response to the concerns found at this assessment.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Willows entered the official register.
Rated Requires improvement overall
Report published 16 April 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 8 June 2021, not rated
Inspected 7 August 2019, rated Requires improvement
Inspected 5 December 2016, rated Good
Inspected 23 October 2015, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is The Willows registered for?
The Willows is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.
How many Rooms does The Willows have?
There are 19 Single Rooms.
What is The Willows's CQC rating?
The Willows is rated Requires improvement by the Care Quality Commission (report published 16 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-141340747.
How many beds does The Willows have?
The Willows is registered for 19 beds.
Who is the registered manager at The Willows?
The registered manager is Mrs Rebecca Marie Gray.
When was The Willows last inspected?
The Care Quality Commission published its latest report on The Willows on 16 April 2025.
Where is The Willows located?
The Willows is located in Attleborough, United Kingdom.
When did The Willows register with CQC?
The Willows first registered on 21 December 2010.
How Attleborough compares
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Information disclaimer. Information regarding The Willows is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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