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Unclaimed listing CQC record · synced 12 October 2026

The Laurels Care Home

The Laurels, West Carr Road, Attleborough, Norfolk, NR17 1AA · View on map

Dementia CareResidential CareLearning disabilitiesMental HealthPhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 16 February 2026

Beds
52
CQC rating
Good
Registered
2011
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Overview

The Laurels Care Home is located in Attleborough, Norfolk, NR17 1AA. It serves residents requiring dementia and residential care services.

The home provides Dementia Care and Residential Care services. Specialisms include learning disabilities, mental health, and physical disabilities.

Key facts

Beds52

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 16 February 2026

SafeRequires improvement
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“The Laurels Care Home supports people who may be living with dementia, physical disability, a sensory impairment, mental health and people who may be autistic or living with a learning disability. The service supports up to 52 people.”

“We assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

Show the full assessment summaryHide the rest of the summary

“At our inspection the provider was in breach of the legal regulation in relation to safe care and treatment.”

“During our inspection we found the environment was not always safe, medicines were not always managed safely, and people’s risk assessments were not always informative for staff.”

“The Laurels Care Home had a caring staff team with the right skills and knowledge to support people effectively. Staff received training and regular supervision to maintain quality care.”

“People’s needs had been assessed and were regularly reviewed. The provider worked in partnership with other organisations including, health, community and faith groups to meet people’s needs.”

“Staff told us they were supported by the management team. The registered manager was approachable, visible and understood their responsibilities.”

“ ”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 16 FEBRUARY 2026 · CQC LOCATION ID 1-324097717 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

1 Nov 2011

Registered with CQC

The Laurels Care Home entered the official register.

16 February 2026

Rated Good overall

Report published 16 February 2026 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 October 2022, rated Requires improvement

Inspected 18 November 2021, rated Requires improvement

Inspected 27 January 2021, rated Requires improvement

Inspected 1 August 2019, rated Requires improvement

Inspected 23 July 2018, rated Requires improvement

Inspected 27 November 2017, rated Inadequate

Inspected 18 July 2017, rated Requires improvement

Inspected 10 January 2017, rated Inadequate

Inspected 28 September 2016, rated Requires improvement

Inspected 23 May 2016, rated Requires improvement

Inspected 1 December 2014, rated Requires improvement

Registration details

Registration statusActive
Registered1 November 2011
Registered managerMrs Rebecca Billings
Council areaMid Norfolk
Integrated care boardNHS Norfolk and Waveney Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

The Laurels, West Carr Road, Attleborough, Norfolk, NR17 1AAOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Laurels Care Home registered for?

The Laurels Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Learning disabilities, Mental Health and Physical disabilities.

How many Rooms does The Laurels Care Home have?

There are 52 Single Rooms.

What is The Laurels Care Home's CQC rating?

The Laurels Care Home is rated Good by the Care Quality Commission (report published 16 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-324097717.

How many beds does The Laurels Care Home have?

The Laurels Care Home is registered for 52 beds.

Who is the registered manager at The Laurels Care Home?

The registered manager is Mrs Rebecca Billings.

When was The Laurels Care Home last inspected?

The Care Quality Commission published its latest report on The Laurels Care Home on 16 February 2026.

Where is The Laurels Care Home located?

The Laurels Care Home is located in Attleborough, United Kingdom.

When did The Laurels Care Home register with CQC?

The Laurels Care Home first registered on 1 November 2011.

How Attleborough compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Laurels Care Home.

5 rated Good or better
1
Good or better Below Good

Care homes near Attleborough

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Information disclaimer. Information regarding The Laurels Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.