Windmill House
Browick Road, Wymondham, Norfolk, NR18 0QW · View on map
Windmill House
Windmill House
Overview
Key facts
The inspection record
Overall
Good
Report published 16 May 2025
“We completed assessment visits to Windmill House on the 18 and 26 March 2025. This is a service for older people, people living with dementia and people with physical disabilities or sensory impairments. At the time of our inspection there were 53 people living at the service, and 1 person in hospital.”
“At our last inspection completed in May 2023, we identified a number of breaches of the regulations in relation to the provision of safe care and treatment, good governance, safe staffing levels and protecting people from the risks of harm and abuse. As an outcome of the last inspection, we imposed conditions on the provider’s registration at this location, requiring them to provide monthly updates to the Care Quality Commission (CQC) demonstrating a return to compliance with the regulations. This service has been in Special Measures since August 2023. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.”
Show the full assessment summaryHide the rest of the summary
“At this inspection, we found considerable improvements had been made to the overall standards of care and support people received. Staff worked as a collaborative team and received consistent management support and oversight to drive individual staff performance and improvements within the service. Staff demonstrated clear skills, competence and knowledge of how to meet people’s individual care and support needs, ensuring provision of personalised care.”
“We found staff and leaders to be responsive to our feedback, and suggestions made and demonstrated a commitment to ensuring the service continues to improve, and changes made are fully embedded.”
“Staff and leaders demonstrated compassion and kindness to people and their relatives, as well as to each other, which resulted in positive care outcomes, and a good atmosphere within the service, our findings were supported by positive feedback we received during the inspection.”
“As an outcome of this inspection, the service has made sufficient improvements and no longer remains placed in special measures and is no longer in breach of the regulations.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Windmill House entered the official register.
Rated Good overall
Report published 16 May 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 30 May 2023, rated Inadequate
Inspected 25 October 2022, rated Requires improvement
Inspected 17 December 2018, rated Outstanding
Inspected 18 February 2016, rated Good
Registration details
Location
Family reviews
No reviews yet for Windmill House
Reviews on YourCareHome are written by residents and their families. Know this home? Help the next family choosing.
Frequently asked questions
What types of care is Windmill House registered for?
Windmill House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Physical disabilities and Sensory impairment.
How many Rooms does Windmill House have?
There are 59 Single Rooms.
What is Windmill House's CQC rating?
Windmill House is rated Good by the Care Quality Commission (report published 16 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-228954249.
How many beds does Windmill House have?
Windmill House is registered for 59 beds.
Who is the registered manager at Windmill House?
The registered manager is Mrs Maria Lourdes Paranal.
When was Windmill House last inspected?
The Care Quality Commission published its latest report on Windmill House on 16 May 2025.
Where is Windmill House located?
Windmill House is located in Wymondham, United Kingdom.
When did Windmill House register with CQC?
Windmill House first registered on 11 April 2011.
How Wymondham compares
6 rated care homes nearby
Current overall ratings of the nearest rated homes to Windmill House.
Care homes near Wymondham
Run Windmill House?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Windmill House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01953607651