The Rowans Care Home
West Ella Way, Kirk Ella, Hull, North Humberside, HU10 7LP · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 11 August 2025
“Date of assessment: 08 July 2025. The Rowans Care Home is a care home that was providing personal care to 37 older and younger people, including people who were living with dementia and mental health conditions, at the time of the inspection. This assessment was carried out in response to the previous assessment completed at the service in February 2025 where significant shortfalls in people’s care were identified. The service had made improvements and was no longer in breach of regulations.”
“Significant improvements had been made within the service. A new manager had been recruited, and it was clear that the provider and manager had worked extremely hard to address the shortfalls found at the last assessment. Systems and process were now fully in place and followed to manage the quality of the service. There were still some areas that required addressing and these were clearly recorded within the services action plan. The provider and manager understood that time was needed to fully embed the changes made and were confident within their staff team that improvements made would continue and be sustained.”
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“Staff, people and their relatives felt staffing levels were adequate, however further improvements were required around the deployment of staff and staff training and support.”
“Risks to people were now fully assessed and records contained personalised, detailed information relating to their health and wellbeing.”
“Staff had completed up to date fire drills and were confident in the action to take in the event of a fire.”
“Everyone we spoke with during the assessment felt that there had been major improvements at the service and expressed that this was down to the newly recruited manager. The manager was passionate about the service continuing on their improvement journey and had many ideas and ambitions to further support the service to improve.”
“This service has been in Special Measures since 12 May 2025. During this inspection the provider demonstrated that improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Rowans Care Home entered the official register.
Rated Requires improvement overall
Report published 11 August 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 4 December 2020, not rated
Inspected 23 January 2019, rated Good
Registration details
Location
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Frequently asked questions
What types of care is The Rowans Care Home registered for?
The Rowans Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health.
How many Rooms does The Rowans Care Home have?
There are 53 Single Rooms.
What is The Rowans Care Home's CQC rating?
The Rowans Care Home is rated Requires improvement by the Care Quality Commission (report published 11 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4306267298.
How many beds does The Rowans Care Home have?
The Rowans Care Home is registered for 53 beds.
Who is the registered manager at The Rowans Care Home?
The registered manager is Mrs Debra Hall.
When was The Rowans Care Home last inspected?
The Care Quality Commission published its latest report on The Rowans Care Home on 11 August 2025.
Where is The Rowans Care Home located?
The Rowans Care Home is located in Hull, United Kingdom.
When did The Rowans Care Home register with CQC?
The Rowans Care Home first registered on 24 January 2018.
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Information disclaimer. Information regarding The Rowans Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.