The Laurels and The Limes Care Home

“Date of Assessment: 7 July 2026 to 13 July 2026. The service is a nursing home providing support to older people, younger people and people living with dementia. The service has 2 care homes on the same site, 1 known as The Laurels and the other known as The Limes. We carried out an assessment looking at the quality statements relating to safe, caring, responsive and well led key questions. Our decision to inspect the service was due to concerns we received regarding freedom to speak up, and personal care and to check improvements since our last assessment. At our last assessment the service was rated requires improvement. At this inspection the service remained requires improvement. We identified a breach of regulation regarding risk management. We will ask the provider for an action plan to demonstrate how they will action our concerns.”

“Risks associated with people’s care were mainly identified but not always managed to keep people safe. We identified concerns regarding moving and handling techniques, weight loss and lack of monitoring around nutrition and hydration and pressure care. The interim manager was aware of these concerns and had taken action to improve the service. We identified some concerns with the environment, and the interim manager informed us of action they had taken to resolve them. The service was predominantly clean; however, we identified some minor infection control issues which the interim manager addressed. People received their medicines as prescribed. A member of the provider’s quality team was supporting staff to improve recording of medicine stock.”