Cairn Home

“Date of Assessment 13 February 2025 to 20 February 2025. Cairn Home is a residential care home, providing accommodation and personal care to older adults with a range of support needs, including those living with sensory impairments and dementia. The home can accommodate up to 29 people, with 1 room dedicated to providing respite care. We carried out a comprehensive inspection of the service. At this inspection we found concerns relating to staff training and the provider was in breach of regulations 12 and 17. Additionally, we found that some care plans contained conflicting information about people’s care needs and there was a lack of consideration to the Mental Capacity Act. There were also issues identified in relation to the management of medicines, the monitoring of some people’s weight management and fluid/food intake. Development was also needed around culture and learning at the service. However, we found the service had a friendly and welcoming atmosphere. Staff and management knew people’s needs and there was evidence of staff escalating concerns appropriately between professionals. We saw staff treating people with kindness, respect and dignity and acknowledged people as individuals. One person told us, "Staff are friendly and I describe us all as being one big family." Care plans were individualised and respected people’s lifestyle choices and preferences. People were encouraged to maintain a good social life outside of the service and were supported by staff to achieve this. Enough staff were in place to safely support people. Managers told us there was on-going staff recruitment, to ensure the service had a core staff team in place. The service was clean and homely, the environment supported people with sensory impairments to safely mobilise around the home. The service was in the process of renovating people’s bedrooms and the management team were in the process of modernising their recording systems, including moving to a digitalised system.”