Nyton House

“Date of Assessment: 24 October to 29 October 2024. Nyton House is a residential care home providing personal care to people living with dementia and age-related frailties.”

“People at Nyton House received an exceptionally caring service from a highly motivated and responsive staff team. This was supported by an outstanding leadership team who put people and their care and support at the heart of everything they did. Leaders understood that the wellbeing and enablement of staff was imperative to a motivated and caring workforce. Staff were provided with exceptional support, engagement training and for them to provide responsive person-centred care. Leaders developed a culture of openness and transparency that ensured people and staff had the freedom to speak openly and to share opinions and views. Staff and leadership went above and beyond to support people with their social needs, to develop and maintain relationships and to access their social networks and community. Activities were tailored to suit the needs of people, to match their abilities and to encourage independence and control. Staff and leaders used innovative technology, best practice guidance and evidence-based tools to anticipate needs, health support and comfort.”