YOU-CAS Limited
32 Talbot Avenue, Bournemouth, Dorset, BH3 7HZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Bournemouth, Christchurch and Poole
- Registered manager: Deborah Susan Emm
- Run by: You-Cas Limited
The inspection record
Rated Good overall. Report published 30 January 2025.
“YOU-CAS Limited is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only assesses where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this assessment, 11 people were being supported with personal care.”
“The assessment took place between 3 January and 14 January 2025, we visited the registered location on 6 January 2025. This assessment consisted of quality statements under the key questions of safe, effective, caring and responsive.”
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“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether YOU-CAS Limited guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
Older reports from the CQC's previous inspection approach
Inspected 10 September 2018, rated Good
Inspected 16 August 2017, rated Requires improvement
Frequently asked questions
What services does YOU-CAS Limited provide?
YOU-CAS Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is YOU-CAS Limited registered in?
YOU-CAS Limited is registered in the Bournemouth, Christchurch and Poole local authority area.
What is YOU-CAS Limited's CQC rating?
YOU-CAS Limited is rated Good by the Care Quality Commission (report published 30 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2481214043.
Who is the registered manager at YOU-CAS Limited?
The registered manager is Deborah Susan Emm.
When was YOU-CAS Limited last inspected?
The Care Quality Commission published its latest report on YOU-CAS Limited on 30 January 2025.
Where is YOU-CAS Limited located?
YOU-CAS Limited is located in Bournemouth, United Kingdom.
When did YOU-CAS Limited register with CQC?
YOU-CAS Limited first registered on 17 February 2016.
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Information disclaimer. Information regarding YOU-CAS Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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