Thinkempathy Limited
Devonshire House, Aviary Court, Wade Road, Basingstoke, RG24 8PE · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2021.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities and adults under 65
- Local authority: Hampshire
- Registered manager: Nia Chelsea Benning
- Run by: Thinkempathy Limited
The inspection record
Rated Good overall. Report published 26 March 2026.
“Date of Assessment: 27 February to 17 March 2026. This assessment was prompted by a review of the information we held about the service. Thinkempathy Limited provides care and support to people living in supported living settings. The service provided personal care and support for adults with physical disabilities, sensory impairments, learning disabilities and autism. At the time of our inspection, they were supporting 9 people across 2 supported living settings. This was our first inspection of the service.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found that the provider was working in line with principles of this guidance.”
Show the full assessment summaryHide the rest of the summary
“People received personalised care focussed on promoting their choice and independence. There was a strong focus on treating people as individuals and supporting them to live full, active and social lives. Staff were motivated in their role and told us how they worked with people to build skills and ensure care was as least restrictive as possible. Staff balanced people’s right to make choices with their responsibilities in helping to keep people safe.”
“Staff received training relevant to their role and leaders were fully engaged and involved in overseeing the quality and safety of the service. Staffing levels were sufficient, but the provider acknowledged the need to recruit more permanent staff to promote teamwork and consistency. People were happy and comfortable in staff’s presence, and they interacted together with warmth, humour and familiarity.”
“People were supported to attend to their health needs to ensure they received appropriate input from health and medical professionals. Staff understood people’s communication and emotional needs, and many people had seen a reduction in incidents related to behaviour and anxiety with staff support.”
Frequently asked questions
What services does Thinkempathy Limited provide?
Thinkempathy Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Thinkempathy Limited registered in?
Thinkempathy Limited is registered in the Hampshire local authority area.
What is Thinkempathy Limited's CQC rating?
Thinkempathy Limited is rated Good by the Care Quality Commission (report published 26 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-11774735116.
Who is the registered manager at Thinkempathy Limited?
The registered manager is Nia Chelsea Benning.
When was Thinkempathy Limited last inspected?
The Care Quality Commission published its latest report on Thinkempathy Limited on 26 March 2026.
Where is Thinkempathy Limited located?
Thinkempathy Limited is located in Basingstoke, United Kingdom.
When did Thinkempathy Limited register with CQC?
Thinkempathy Limited first registered on 11 October 2021.
Be the first to review Thinkempathy Limited
Location
Home-care agencies near Basingstoke
Run Thinkempathy Limited?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Thinkempathy Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01757602271