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Unclaimed listing CQC record · synced 13 October 2026

Telopea MSL

The Old Studio, 18 Cross End, Thurleigh, Bedford, MK44 2EE · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 24 October 2019

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2014.
  • Supports: older people (65+), people with dementia, learning disabilities, mental health conditions and adults under 65
  • Local authority: Bedford
  • Registered manager: Brenda Joy Saint-James
  • Run by: Telopea Managed Services Limited

The inspection record

Rated Good overall. Inspected 24 October 2019.

Older reports from the CQC's previous inspection approach

Inspected 18 September 2018, rated Requires improvement

Inspected 15 April 2015, rated Good

Frequently asked questions

What services does Telopea MSL provide?

Telopea MSL is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Telopea MSL registered in?

Telopea MSL is registered in the Bedford local authority area.

What is Telopea MSL's CQC rating?

Telopea MSL is rated Good by the Care Quality Commission (inspected 24 October 2019). The full CQC inspection report is available at cqc.org.uk/location/1-1629461074.

Who is the registered manager at Telopea MSL?

The registered manager is Brenda Joy Saint-James.

Who owns Telopea MSL?

Telopea MSL is operated by Telopea Managed Services Limited.

When was Telopea MSL last inspected?

The Care Quality Commission last inspected Telopea MSL on 24 October 2019.

Where is Telopea MSL located?

Telopea MSL is located in Bedford, United Kingdom.

When did Telopea MSL register with CQC?

Telopea MSL first registered on 3 September 2014.

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Location

The Old Studio, 18 Cross End, Thurleigh, Bedford, MK44 2EEOpen in Google Maps

Home-care agencies near Bedford

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Information disclaimer. Information regarding Telopea MSL is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.