Sylvian Care Southampton
Basepoint, Premier Way, Abbey Park Industrial Estate, Romsey, SO51 9AQ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2021.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Hampshire
- Registered manager: Ana-Alina Racila
- Run by: A&F Prime Care Ltd
The inspection record
Rated Good overall. Report published 2 December 2025.
“Date of inspection: 06 November 2025 to 19 November 2025. Sylvian Care Southampton is a domiciliary care agency and provides personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. At the time of this inspection 27 people were receiving support with personal care.”
“We inspected to check if improvements had been made following our last inspection. The provider was previously in breach of the legal regulations in relation to the safe use of medicines, failing to ensure safeguarding systems were effective and good governance.”
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“Improvements were found at this inspection and the provider was no longer in breach of these regulations.”
“People were supported to have choice and control and were involved in planning their care. Staff assessed and mitigated risks and care plans guided safe practice. Medicines were mostly managed safely, although there was scope for clearer care planning and recording in relation to the application of creams. Governance systems had improved, and the provider was keen to learn and to continue to improve the service. Complaints were acted on, however some records for complaints needed to be more robust. Staff knew people well and received appropriate training and support. There were enough staff to meet people's needs. Staff were kind and caring and had a good understanding of how to meet people’s needs. There was a system in place to enable people to express any concerns or complaints they may have with senior staff.”
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Older reports from the CQC's previous inspection approach
Inspected 21 March 2023, rated Requires improvement
Frequently asked questions
What services does Sylvian Care Southampton provide?
Sylvian Care Southampton is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Sylvian Care Southampton registered in?
Sylvian Care Southampton is registered in the Hampshire local authority area.
What is Sylvian Care Southampton's CQC rating?
Sylvian Care Southampton is rated Good by the Care Quality Commission (report published 2 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-10682415125.
Who is the registered manager at Sylvian Care Southampton?
The registered manager is Ana-Alina Racila.
Who owns Sylvian Care Southampton?
Sylvian Care Southampton is operated by A&F Prime Care Ltd.
When was Sylvian Care Southampton last inspected?
The Care Quality Commission published its latest report on Sylvian Care Southampton on 2 December 2025.
Where is Sylvian Care Southampton located?
Sylvian Care Southampton is located in Romsey, United Kingdom.
When did Sylvian Care Southampton register with CQC?
Sylvian Care Southampton first registered on 29 April 2021.
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Location
Home-care agencies near Romsey
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Information disclaimer. Information regarding Sylvian Care Southampton is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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