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Unclaimed listing CQC record · synced 13 October 2026

Casbrook Home Care Limited

20A The Hundred, Romsey, SO51 8BW · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 December 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since October 2015.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
  • Local authority: Hampshire
  • Run by: Casbrook Home Care Ltd

The inspection record

Rated Good overall. Report published 5 December 2025.

“Date of Assessment: 12 to 17 November 2025. This assessment was prompted by a review of the information we held about the service. This care at home service provides support to older people living in their own homes. Not everyone who used the service was receiving the regulated activity of personal care, which is help with tasks related to personal hygiene and eating. At the time of our inspection, they were providing personal care to 55 people.”

“The provider ran a locally focused service that specialised in caring for people within the local community, with staff who had a good knowledge of these areas too. The provider had clear guiding principles around the complexity of needs they were able to accommodate. They focussed on delivering good quality personal care, where they were confident staff could meet people’s needs.”

Show the full assessment summaryHide the rest of the summary

“The manager had recently started in their role and had applied to register with CQC. They were knowledgeable about the service and promoted a positive, inclusive ethos, where feedback and engagement with people, relatives and staff was championed.”

“We received positive feedback from people about the quality and safety of the care they received. They told us they received a consistent service, at planned times with staff who were competent. There were effective monitoring systems to help ensure care tasks were being completed as planned. Staff were knowledgeable about their role and the people they supported. This helped to foster positive working relationships built on trust and respect.”

“People were involved in planning and reviewing their care, which reflected people’s choices and promoted their independence. There were systems in place to oversee and improve the quality and safety of the service. This helped to promote a good quality standard of care.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 2 May 2019, rated Good

Inspected 27 September 2016, rated Good

Inspected 2 November 2015, rated Requires improvement

Frequently asked questions

What services does Casbrook Home Care Limited provide?

Casbrook Home Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Casbrook Home Care Limited registered in?

Casbrook Home Care Limited is registered in the Hampshire local authority area.

What is Casbrook Home Care Limited's CQC rating?

Casbrook Home Care Limited is rated Good by the Care Quality Commission (report published 5 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2243744935.

Who owns Casbrook Home Care Limited?

Casbrook Home Care Limited is operated by Casbrook Home Care Ltd.

When was Casbrook Home Care Limited last inspected?

The Care Quality Commission published its latest report on Casbrook Home Care Limited on 5 December 2025.

Where is Casbrook Home Care Limited located?

Casbrook Home Care Limited is located in Romsey, United Kingdom.

When did Casbrook Home Care Limited register with CQC?

Casbrook Home Care Limited first registered on 6 October 2015.

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Location

20A The Hundred, Romsey, SO51 8BWOpen in Google Maps

Home-care agencies near Romsey

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Information disclaimer. Information regarding Casbrook Home Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.