Grove Place Retirement Village
Upton Lane, Nursling, Southampton, Hampshire, SO16 0XY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2012.
- Supports: older people (65+), physical disabilities and sensory impairment
- Local authority: Hampshire
- Registered manager: Stoilka Georgieva Radeva
- Run by: Grove Place Village Limited
The inspection record
Rated Good overall. Report published 2 September 2025.
“Date of Assessment: 10 to 23 July 2025. The service provides homecare to people living in their own apartments at Grove Place Retirement Village. The provider supports older people who may also have a sensory impairment or a physical disability. This was a responsive inspection of all 5 key questions triggered by our ongoing monitoring of the service.”
“People were safe and protected from avoidable harm. People’s care was provided by sufficient numbers of skilled and experienced staff. The provider ensured staff worked with people to understand any potential risks to them and measures were in place to mitigate any risks identified. People felt able to speak up about any concerns and processes were in place to investigate any incidents and to ensure required actions were taken. The provider and the registered manager understood which incidents needed to be reported to external agencies.”
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“The provider ensured people’s care needs were holistically assessed and regularly reviewed with them. People’s consent was sought to provide their care. Staff worked both together as a team and with external agencies to support the co-ordinated delivery of people’s care.”
“The provider’s aim was to provide a personalised service which enabled people to live the life they wished to, as independently as possible. Staff supported people both to make use of the various facilities, services and activities available on-site and to access their local community.”
“People were supported and treated with dignity and respect and compassion by staff throughout their care journey. People were central to their care and treatment choices.”
“The service was well-led by the registered manager and their on-site team, who were supported by the provider’s senior management team. The provider had clear systems of accountability and good governance.”
Older reports from the CQC's previous inspection approach
Inspected 9 January 2018, rated Good
Inspected 23 September 2015, rated Good
Frequently asked questions
What services does Grove Place Retirement Village provide?
Grove Place Retirement Village is registered with the Care Quality Commission to provide personal care.
Which local authority is Grove Place Retirement Village registered in?
Grove Place Retirement Village is registered in the Hampshire local authority area.
What is Grove Place Retirement Village's CQC rating?
Grove Place Retirement Village is rated Good by the Care Quality Commission (report published 2 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-408742472.
Who is the registered manager at Grove Place Retirement Village?
The registered manager is Stoilka Georgieva Radeva.
Who owns Grove Place Retirement Village?
Grove Place Retirement Village is operated by Grove Place Village Limited.
When was Grove Place Retirement Village last inspected?
The Care Quality Commission published its latest report on Grove Place Retirement Village on 2 September 2025.
Where is Grove Place Retirement Village located?
Grove Place Retirement Village is located in Southampton, United Kingdom.
When did Grove Place Retirement Village register with CQC?
Grove Place Retirement Village first registered on 16 April 2012.
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Home-care agencies near Southampton
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Information disclaimer. Information regarding Grove Place Retirement Village is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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