Starmedi Healthcare Services Ltd
Office 74, Bowman House Business Centre, Bowman Court, Whitehill Lane, Royal Wootton Bassett, Swindon, SN4 7DB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2023.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Wiltshire
- Registered manager: Joyce Muloki Maponga
- Run by: Starmedi Healthcare Services Ltd Ltd
The inspection record
Rated Good overall. Report published 23 March 2026.
“Date of assessment 20 February to 13 March. Starmedi Healthcare Ltd is a service which is registered to support people with the regulated activity ‘personal care’ in their own homes. The service was supporting 3 people with a regulated activity at the time of the assessment.”
“Staff were recruited safely and had completed a variety of training relevant to people’s needs. There were systems to ensure people could safely move between services. People’s care plans were detailed and contained key information about their needs, wishes and backgrounds. The service had assessed individual risks and there were plans in place to mitigate these. People received their care visits on time and staff stayed for the planned duration.”
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“The service was flexible, promoted continuity of care, and enabled access to other services where needed.”
“However, there was no system to ensure there was managerial oversight of accidents, incidents and near misses. This meant the manager was not always aware of incidents which occurred at the service, and there was not always clear or effective action taken to reduce the risk of reoccurrence.”
“Medicines were not always managed safely. Staff completed a stock check of the medicines people took; however, we identified 3 discrepancies in these stock counts over a 3-month period. The service’s audits had not identified these. Additionally, one person was taking a high-risk medicine, and the provider had not assessed the risks relating to this.”
Frequently asked questions
What services does Starmedi Healthcare Services Ltd provide?
Starmedi Healthcare Services Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Starmedi Healthcare Services Ltd registered in?
Starmedi Healthcare Services Ltd is registered in the Wiltshire local authority area.
What is Starmedi Healthcare Services Ltd's CQC rating?
Starmedi Healthcare Services Ltd is rated Good by the Care Quality Commission (report published 23 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-14831199350.
Who is the registered manager at Starmedi Healthcare Services Ltd?
The registered manager is Joyce Muloki Maponga.
Who owns Starmedi Healthcare Services Ltd?
Starmedi Healthcare Services Ltd is operated by Starmedi Healthcare Services Ltd Ltd.
When was Starmedi Healthcare Services Ltd last inspected?
The Care Quality Commission published its latest report on Starmedi Healthcare Services Ltd on 23 March 2026.
Where is Starmedi Healthcare Services Ltd located?
Starmedi Healthcare Services Ltd is located in Swindon, United Kingdom.
When did Starmedi Healthcare Services Ltd register with CQC?
Starmedi Healthcare Services Ltd first registered on 13 February 2023.
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Location
Home-care agencies near Swindon
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Information disclaimer. Information regarding Starmedi Healthcare Services Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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