Savannah Care Limited
38 Stafford Road, Wallington, Sutton, Surrey, SM6 9AA · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Sutton
- Registered manager: Suzan Henrietta Namusoke
- Run by: Savannah Care Limited
The inspection record
Rated Requires improvement overall. Report published 11 May 2026.
“This assessment took place between 13 January and 15 April 2026. Savannah Care Limited are a homecare agency providing personal care to people living in their own homes. At the start of the assessment, there were 6 people using the service. By the end of the assessment period, there were 2 people using the service.”
“We assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
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“The provider did not consistently demonstrate an understanding of their responsibilities to ensure effective systems and processes were established and maintained within the service. They had not ensured systems were in place to evidence that staff received regular training and supervision. This meant the provider could not be assured that staff maintained the skills and competence required to meet people’s needs.”
“Recruitment processes were not robust. The provider had not verified the accuracy of information obtained through recruitment checks, which meant they could not be assured of the suitability of staff employed to support people.”
“The provider was not consistently using learning to drive improvements. They had previously been made aware of the need to improve their records management systems. At this assessment, we found improvements were still required.”
“The provider was in breach of legal regulations relating to good governance, staffing and fit and proper persons employed.”
“However, systems were in place to safeguard people from abuse. Staff had access to information about identified risks and understood how to manage these to keep people safe Infection prevention and control measures were effective.”
“People were involved in assessments and reviews of their care and received person-centred support. Staff supported people to maintain their health and wellbeing, achieve their care goals and received their medicines when they needed them. Staff understood the importance of obtaining consent and ensured this was done before providing care.”
“People were supported to have choice and control and to maintain their independence. They received information in formats that met their communication needs and were treated fairly and equally. Staff demonstrated an understanding of people’s rights and how to uphold them.”
“The registered manager demonstrated an understanding of the needs of people using the service. They encouraged feedback from both people and staff and took action when concerns were raised.”
Older reports from the CQC's previous inspection approach
Inspected 13 June 2019, rated Good
Inspected 6 April 2018, rated Requires improvement
Inspected 25 April 2017, rated Requires improvement
Inspected 18 November 2016, rated Requires improvement
Frequently asked questions
What services does Savannah Care Limited provide?
Savannah Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Savannah Care Limited registered in?
Savannah Care Limited is registered in the Sutton local authority area.
What is Savannah Care Limited's CQC rating?
Savannah Care Limited is rated Requires improvement by the Care Quality Commission (report published 11 May 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2745693757.
Who is the registered manager at Savannah Care Limited?
The registered manager is Suzan Henrietta Namusoke.
When was Savannah Care Limited last inspected?
The Care Quality Commission published its latest report on Savannah Care Limited on 11 May 2026.
Where is Savannah Care Limited located?
Savannah Care Limited is located in Sutton, United Kingdom.
When did Savannah Care Limited register with CQC?
Savannah Care Limited first registered on 29 June 2016.
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Information disclaimer. Information regarding Savannah Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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