Rowans Domiciliary Agency
31 Goonown, St Agnes, Cornwall, TR5 0UY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2011.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and mental health conditions
- Local authority: Cornwall
- Registered manager: Jemma Rosemary Jobes
- Run by: Mr & Mrs I J Hirsch
The inspection record
Rated Good overall. Report published 11 August 2026.
“We carried out this assessment on 30 June 2026 to 23 July 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.”
“People were supported by enough staff who had the skills and knowledge to support them safely. There were effective systems in place to safeguard people from abuse. There were systems in place to ensure people were safe in their environment.”
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“Risks to people were assessed, however these were not always regularly reviewed and updated. There were systems in place to manage people’s medicines. Some areas of medicines management relating to records, needed to be more person centred.”
“Staff knew people very well and were positive about their role, the people they supported and the support they received. There was a positive and empowering culture at the service. Comments from staff included, “We ensure quality of life of the individuals, making sure they have best quality of life and supporting them the best we can. It’s one of the best companies I’ve worked with; I feel very valued, they take your opinions and concerns seriously” and “I trust everyone I work with; it’s a very positive atmosphere.””
Older reports from the CQC's previous inspection approach
Inspected 20 October 2015, rated Good
Frequently asked questions
What services does Rowans Domiciliary Agency provide?
Rowans Domiciliary Agency is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Rowans Domiciliary Agency registered in?
Rowans Domiciliary Agency is registered in the Cornwall local authority area.
What is Rowans Domiciliary Agency's CQC rating?
Rowans Domiciliary Agency is rated Good by the Care Quality Commission (report published 11 August 2026). The full CQC inspection report is available at cqc.org.uk/location/1-114201300.
Who is the registered manager at Rowans Domiciliary Agency?
The registered manager is Jemma Rosemary Jobes.
Who owns Rowans Domiciliary Agency?
Rowans Domiciliary Agency is operated by Mr & Mrs I J Hirsch.
When was Rowans Domiciliary Agency last inspected?
The Care Quality Commission published its latest report on Rowans Domiciliary Agency on 11 August 2026.
Where is Rowans Domiciliary Agency located?
Rowans Domiciliary Agency is located in St Agnes, United Kingdom.
When did Rowans Domiciliary Agency register with CQC?
Rowans Domiciliary Agency first registered on 18 January 2011.
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Location
Home-care agencies near St Agnes
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Information disclaimer. Information regarding Rowans Domiciliary Agency is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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