Respectful Care
Office 10 , Park Road, Mansfield Woodhouse, Mansfield, Nottinghamshire, NG19 8ER · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2013.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Nottinghamshire
- Registered manager: Keeley Riley
- Run by: Docmar Limited
The inspection record
Rated Outstanding overall. Report published 4 June 2025.
“Date of assessment: 18 March to 28 April 2025. Respectful Care is a domiciliary care agency providing personal care to people living with dementia and older people in their own homes. At the time of our assessment 96 people were receiving the regulated activity of personal care.”
“The provider ensured the safety of people and had clear policies and procedures in place to protect people from the risk of avoidable harm and abuse. They worked with people to identify, assess and mitigate risks prior to care commencing.”
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“People’s care was planned in an exceptionally personalised way, in line with current legislation and best practice. The provider had an exceptional understanding of the diverse health and care needs of people and ensured staff were equipped with the appropriate skills to support these needs. Staff always treated people with kindness and empathy and understood the importance of supporting people to maintain their independence and dignity.”
“The provider genuinely cared and promoted staff wellbeing to enable them to always deliver person-centred care. The provider had cultivated a compassionate culture amongst their staff and staff were proud to work for Respectful Care. The provider had a strong focus on continuous learning and improvement across the organisation.”
Older reports from the CQC's previous inspection approach
Inspected 25 February 2019, rated Good
Inspected 12 May 2016, rated Good
Frequently asked questions
What services does Respectful Care provide?
Respectful Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Respectful Care registered in?
Respectful Care is registered in the Nottinghamshire local authority area.
What is Respectful Care's CQC rating?
Respectful Care is rated Outstanding by the Care Quality Commission (report published 4 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-990959904.
Who is the registered manager at Respectful Care?
The registered manager is Keeley Riley.
Who owns Respectful Care?
Respectful Care is operated by Docmar Limited.
When was Respectful Care last inspected?
The Care Quality Commission published its latest report on Respectful Care on 4 June 2025.
Where is Respectful Care located?
Respectful Care is located in Mansfield, United Kingdom.
When did Respectful Care register with CQC?
Respectful Care first registered on 1 November 2013.
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Badges & awards
Information disclaimer. Information regarding Respectful Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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