DICE Healthcare Limited
20 Woodhouse Road, Mansfield, NG18 2AF · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Nottinghamshire
- Registered manager: Jaine Michele Fletcher
- Run by: DICE Healthcare Limited
The inspection record
Rated Good overall. Report published 24 September 2025.
“Date of Assessment: 26 August to 3 September 2025. DICE Healthcare Limited is a care at home service providing support to older people/younger adults, people living with dementia, people with a sensory impairment, people with a learning disability, autistic people and people with physical disabilities. The provider and staff had created an exceptional shared vision and culture based on active listening, learning and building trust. Leaders were always visible, very knowledgeable and extremely supportive, consistently helping staff develop in their roles to enable a continually improving service and maintain high-quality care.”
“People were consistently protected and kept safe by staff who had an excellent understanding of risks. Risks were assessed and mitigated. There was a strong learning culture in which managers investigated incidents thoroughly. Staff managed medicines well and monitored people’s health to support healthy living. Staff worked with all agencies involved in people’s care for the best outcomes. People knew how to give feedback or make complaints and were confident the service took it seriously and acted on it.”
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“The provider ensured there were always enough staff with the right skills, knowledge and experience to support people in a way that kept them safe. Staff received regular training, their competency was checked and had regular supervision with the managers to maintain high quality care. The service supported staff wellbeing exceptionally well. Staff felt supported and able to give feedback, were treated equally, free from bullying or harassment and had confidence in the management team.”
“People with protected characteristics felt supported. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
Older reports from the CQC's previous inspection approach
Inspected 10 September 2019, rated Good
Inspected 25 January 2017, rated Good
Frequently asked questions
What services does DICE Healthcare Limited provide?
DICE Healthcare Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is DICE Healthcare Limited registered in?
DICE Healthcare Limited is registered in the Nottinghamshire local authority area.
What is DICE Healthcare Limited's CQC rating?
DICE Healthcare Limited is rated Good by the Care Quality Commission (report published 24 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2672567763.
Who is the registered manager at DICE Healthcare Limited?
The registered manager is Jaine Michele Fletcher.
When was DICE Healthcare Limited last inspected?
The Care Quality Commission published its latest report on DICE Healthcare Limited on 24 September 2025.
Where is DICE Healthcare Limited located?
DICE Healthcare Limited is located in Mansfield, United Kingdom.
When did DICE Healthcare Limited register with CQC?
DICE Healthcare Limited first registered on 31 May 2016.
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Information disclaimer. Information regarding DICE Healthcare Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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