Railway Bridge View
Bramston Street, Brighouse, HD6 3DH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2022.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
- Local authority: Calderdale
- Registered manager: Gemma Kendall
- Run by: Roche Homecare Ltd
The inspection record
Rated Good overall. Report published 27 May 2025.
“Date of Assessment: 14 to 24 April 2025. Railway Bridge View (Roche Homecare Ltd) is a care at home service providing support to adults of all ages who may be living with physical disabilities, sensory disabilities and dementia. This is the first assessment of this service since it registered with CQC.”
“Recruitment processes were secure and reliable. Sufficient staff were available to visit individuals at home safely and according to their preferred schedules. Team members were well-prepared, having received thorough training and orientation. Detailed risk evaluations addressed both the physical and emotional well-being of the people supported. Trained personnel administered medications safely. A strong culture of learning was evident, reflected in how staff discussed their roles and the continuous support they received.”
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“Staff ensured individuals fully understood their care and treatment, allowing them to give informed consent. When individuals lacked mental capacity, staff worked with those close to them to make decisions in their best interest. People were actively involved in evaluating their own needs, with staff considering their communication styles, personal preferences, and health conditions. Care delivery followed current best practices and evidence-based approaches. Nutritional needs were met, and staff collaborated with other professionals to ensure smooth transitions and optimal care outcomes.”
“Staff well-being was supported by the provider. Privacy and individuality were respected, and personal choices were honored. People were encouraged to stay connected with their communities and maintain meaningful relationships.”
“People were informed about how to give feedback or make complaints, and they trusted the management to respond effectively. Care was delivered fairly and equally, with staff trained to recognize and address disparities in health and social care. People were included in making decisions about their care and were aware of their right to refuse or stop receiving services.”
“Staff expressed confidence in the leadership, particularly the registered manager, and felt safe to voice any concerns. Policies protected individuals with legally protected characteristics. A commitment to continual improvement was evident, with staff given opportunities and resources to innovate. The registered manager fulfilled their responsibilities, including reporting all required incidents to the Care Quality Commission (CQC).”
Frequently asked questions
What services does Railway Bridge View provide?
Railway Bridge View is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Railway Bridge View registered in?
Railway Bridge View is registered in the Calderdale local authority area.
What is Railway Bridge View's CQC rating?
Railway Bridge View is rated Good by the Care Quality Commission (report published 27 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-13415198057.
Who is the registered manager at Railway Bridge View?
The registered manager is Gemma Kendall.
Who owns Railway Bridge View?
Railway Bridge View is operated by Roche Homecare Ltd.
When was Railway Bridge View last inspected?
The Care Quality Commission published its latest report on Railway Bridge View on 27 May 2025.
Where is Railway Bridge View located?
Railway Bridge View is located in Brighouse, United Kingdom.
When did Railway Bridge View register with CQC?
Railway Bridge View first registered on 3 October 2022.
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Location
Home-care agencies near Brighouse
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Information disclaimer. Information regarding Railway Bridge View is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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