PHC Home Care Limited
Systems House, 246 Imperial Drive, Harrow, Middlesex, HA2 7HJ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2016.
- Supports: older people (65+) and adults under 65
- Local authority: Harrow
- Registered manager: Evelyn Zororo A-Kum
- Run by: PHC Home Care Limited
The inspection record
Rated Requires improvement overall. Report published 19 March 2025.
“PHC Home Care Ltd is a domiciliary care agency registered to provide personal care to people in their own homes. The service provides support to people of all ages and different abilities. At the time of this assessment, they supported 8 people who received personal care. The Care Quality Commission (CQC) only inspect the service received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.”
“We conducted this assessment to follow up on concerns we identified at the last inspection. These included breaches of Regulations relating to safe care and treatment and good governance. The last rating for this service was requires improvement (published 16 April 2020). At this assessment we found some improvements had been made to medicines management systems, but these systems were not yet effective. We also found that there was a still a lack of audit systems in place to help identify shortfalls. Sufficient improvements had not been made and the service remained in breach of regulations in relation to medicines management and good governance.”
Show the full assessment summaryHide the rest of the summary
“Assessment activity started on 30 January 2025 and ended on 7 February 2025.”
“There was a registered manager in post. A registered manager is a person who has registered with the CQC to manage the service. This means that they and the provider are legally responsible for how the service operates.”
“We assessed quality statements from the safe, caring and well-led key questions. The overall rating for the service remains requires improvement. Medicines were not always managed effectively. There were insufficient systems to support oversight and governance at the service. Care records included details about potential risks to people. Staff were recruited safely. Staff spoke positively about working at the service.”
Older reports from the CQC's previous inspection approach
Inspected 5 March 2020, rated Requires improvement
Inspected 5 December 2018, rated Requires improvement
Inspected 10 April 2018, rated Inadequate
Inspected 15 January 2018, rated Inadequate
Inspected 5 July 2017, rated Requires improvement
Frequently asked questions
What services does PHC Home Care Limited provide?
PHC Home Care Limited is registered with the Care Quality Commission to provide personal care.
Which local authority is PHC Home Care Limited registered in?
PHC Home Care Limited is registered in the Harrow local authority area.
What is PHC Home Care Limited's CQC rating?
PHC Home Care Limited is rated Requires improvement by the Care Quality Commission (report published 19 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2851522047.
Who is the registered manager at PHC Home Care Limited?
The registered manager is Evelyn Zororo A-Kum.
When was PHC Home Care Limited last inspected?
The Care Quality Commission published its latest report on PHC Home Care Limited on 19 March 2025.
Where is PHC Home Care Limited located?
PHC Home Care Limited is located in Harrow, United Kingdom.
When did PHC Home Care Limited register with CQC?
PHC Home Care Limited first registered on 22 August 2016.
Be the first to review PHC Home Care Limited
Location
Home-care agencies near Harrow
Run PHC Home Care Limited?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Information disclaimer. Information regarding PHC Home Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
Unavailable