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Unclaimed listing CQC record · synced 13 October 2026

Mace Homecare Service Ltd

429-433, Pinner Road, Harrow, HA1 4HN · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive Good carried forwardWell-led Good

Report published 25 June 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
  • Local authority: Harrow
  • Registered manager: Mohamed Abdi Hassan
  • Run by: Mace Homecare Service Ltd

The inspection record

Rated Good overall. Report published 25 June 2025.

“Mace Homecare Service Ltd is a domiciliary care agency registered to provide personal care to people in their own homes. The service provides support to people of all ages and different abilities. At the time of this assessment, they supported 3 people who received personal care. The Care Quality Commission (CQC) only inspect the service received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.”

“We conducted this assessment to follow up on concerns we identified at the last inspection. These included a breach of Regulation in relation to safe care and treatment. The last rating for this service was requires improvement (published 29 November 2022). At this assessment we found improvements had been made and the provider was no longer in breach of regulation.”

Show the full assessment summaryHide the rest of the summary

“Assessment activity started on 12 May 2025 and ended on 23 May 2025.”

“There was a registered manager in post. A registered manager is a person who has registered with the CQC to manage the service. This means that they and the provider are legally responsible for how the service operates.”

“We assessed quality statements from the safe, caring and well-led key questions. The overall rating for the service has improved from requires improvement to good.”

“Risks associated with people’s care had been identified and managed to help keep people safe.People received their medicines as prescribed. Safeguarding procedures were in place to help protect people from abuse and poor care. Staff told us they felt confident to speak up and felt they would be supported to do so.”

“Staff were recruited safely and had the necessary skills, training and support to carry out their role. Governance systems were in place and the registered manager had oversight over the running of the service. Management obtained feedback from people using the service. Where people raised issues, the registered manager was responsive and took action to put things right.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 21 October 2022, rated Requires improvement

Frequently asked questions

What services does Mace Homecare Service Ltd provide?

Mace Homecare Service Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Mace Homecare Service Ltd registered in?

Mace Homecare Service Ltd is registered in the Harrow local authority area.

What is Mace Homecare Service Ltd's CQC rating?

Mace Homecare Service Ltd is rated Good by the Care Quality Commission (report published 25 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-12245209302.

Who is the registered manager at Mace Homecare Service Ltd?

The registered manager is Mohamed Abdi Hassan.

When was Mace Homecare Service Ltd last inspected?

The Care Quality Commission published its latest report on Mace Homecare Service Ltd on 25 June 2025.

Where is Mace Homecare Service Ltd located?

Mace Homecare Service Ltd is located in Harrow, United Kingdom.

When did Mace Homecare Service Ltd register with CQC?

Mace Homecare Service Ltd first registered on 5 January 2022.

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Location

429-433, Pinner Road, Harrow, HA1 4HNOpen in Google Maps

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Information disclaimer. Information regarding Mace Homecare Service Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.