Blue Crystal Care Agency
42 Parkthorne Drive, North Harrow, Middlesex, HA2 7BU · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2014.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Harrow
- Run by: Ms Lathangi Kathirkamathamby
The inspection record
Rated Good overall. Report published 25 July 2024.
“Date of assessment 1 May to 10 May 2024. Blue Crystal Agency is a is a domiciliary care service, providing care to people living in their own home. The service provides support to older people some of whom were living with dementia. At the time of our assessment the agency was supporting 4 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.”
“We assessed a total of 5 quality statements from the safe, responsive, and caring key questions. We spoke with 2 relatives and 3 staff including the registered manager. We reviewed several service records, including care plans, risks assessment for 3 people and recruitment files for 3 staff. Following our site visit we reviewed a range of service records including, staff training and supervision records, customer satisfaction questionnaires, accident and incident logs, complaints and safeguarding logs and policies/procedures.”
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“We did not assess all quality statements at this assessment. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We did not identify breaches of any Regulations during this assessment. We will continue to monitor information we receive about the service, which will help inform when we next assess them. Following this assessment the service continues to be rated good. This was because people received care that was safe and met their needs. The provider had effective systems to ensure staff were safely recruited, people were protected from harm and abuse. Peoples were involved in their care and were able to make decisions. Staff were well trained and competent in their role.”
Older reports from the CQC's previous inspection approach
Inspected 19 October 2017, rated Good
Inspected 3 December 2015, rated Good
Frequently asked questions
What services does Blue Crystal Care Agency provide?
Blue Crystal Care Agency is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Blue Crystal Care Agency registered in?
Blue Crystal Care Agency is registered in the Harrow local authority area.
What is Blue Crystal Care Agency's CQC rating?
Blue Crystal Care Agency is rated Good by the Care Quality Commission (report published 25 July 2024). The full CQC inspection report is available at cqc.org.uk/location/1-1788593195.
Who owns Blue Crystal Care Agency?
Blue Crystal Care Agency is operated by Ms Lathangi Kathirkamathamby.
When was Blue Crystal Care Agency last inspected?
The Care Quality Commission published its latest report on Blue Crystal Care Agency on 25 July 2024.
Where is Blue Crystal Care Agency located?
Blue Crystal Care Agency is located in North Harrow, United Kingdom.
When did Blue Crystal Care Agency register with CQC?
Blue Crystal Care Agency first registered on 21 November 2014.
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Information disclaimer. Information regarding Blue Crystal Care Agency is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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