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Unclaimed listing CQC record · synced 13 October 2026

OneCall

The Square, Stockton-on-tees, TS18 1TE · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 29 October 2019

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2018.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and mental health conditions
  • Local authority: Stockton-on-Tees
  • Registered manager: Shaun Thomas Taylor
  • Run by: Stockton-on-Tees Borough Council

Frequently asked questions

What services does OneCall provide?

OneCall is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is OneCall registered in?

OneCall is registered in the Stockton-on-Tees local authority area.

What is OneCall's CQC rating?

OneCall is rated Good by the Care Quality Commission (inspected 29 October 2019). The full CQC inspection report is available at cqc.org.uk/location/1-5990200583.

Who is the registered manager at OneCall?

The registered manager is Shaun Thomas Taylor.

Who owns OneCall?

OneCall is operated by Stockton-on-Tees Borough Council.

When was OneCall last inspected?

The Care Quality Commission last inspected OneCall on 29 October 2019.

Where is OneCall located?

OneCall is located in Stockton-on-tees, United Kingdom.

When did OneCall register with CQC?

OneCall first registered on 14 November 2018.

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Location

The Square, Stockton-on-tees, TS18 1TEOpen in Google Maps

Home-care agencies near Stockton-on-tees

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Information disclaimer. Information regarding OneCall is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.