Montpellier Care Company Ltd
42 Stonebeck Avenue, Harrogate, HG1 2BW · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2023.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: North Yorkshire
- Registered manager: Melanie Heather Wareham
- Run by: Montpellier Care Company Ltd
The inspection record
Rated Good overall. Report published 9 September 2025.
“Date of Assessment: 20 August to 28 August 2025. The service is a care at home service, registered with the Care Quality Commission (CQC) to provide personal care to people living in their own homes. This is to help with tasks related to personal hygiene and eating. At the time of the assessment, the provider delivered personal care to 4 people. An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not supporting anyone with a learning disability or an autistic person with a regulated activity. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
“Staff had received training in safeguarding people from abuse and understood their responsibilities and how to raise any concerns. Risks were well managed and care plans and risk assessments were person-centred. Staff received the training and support they needed to undertake their roles effectively. Medicines were managed and administered safely.”
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“People’s needs were assessed prior to them starting to use the service. Care records included detailed information about people’s health conditions and how these might affect them. People were involved in all decisions about their care and support.”
“Staff placed great importance on ensuring people were respected and treated as individuals. Staff told us they enjoyed working for the provider and had very regular contact with them. One staff member said, “I would recommend them. 100%, if I have an issue, [provider] is always there to help.””
“The provider had good knowledge and direct oversight of the service. However, there were some gaps in electronic records relating to oversight of the service. We found the provider responsive, and action was taken immediately to update electronic oversight records. The provider had developed an improvement plan that covered future plans, which had clearly identified responsibilities and timelines for action. The provider and staff were committed to providing responsive, personalised care and support. Everyone was very positive about the provider and the way the service was organised and run. People spoke about how approachable the provider was. A staff member said, “[Provider] is on the ball. She cares. It’s her company and she really cares about the people.””
Frequently asked questions
What services does Montpellier Care Company Ltd provide?
Montpellier Care Company Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Montpellier Care Company Ltd registered in?
Montpellier Care Company Ltd is registered in the North Yorkshire local authority area.
What is Montpellier Care Company Ltd's CQC rating?
Montpellier Care Company Ltd is rated Good by the Care Quality Commission (report published 9 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-15970390212.
Who is the registered manager at Montpellier Care Company Ltd?
The registered manager is Melanie Heather Wareham.
When was Montpellier Care Company Ltd last inspected?
The Care Quality Commission published its latest report on Montpellier Care Company Ltd on 9 September 2025.
Where is Montpellier Care Company Ltd located?
Montpellier Care Company Ltd is located in Harrogate, United Kingdom.
When did Montpellier Care Company Ltd register with CQC?
Montpellier Care Company Ltd first registered on 9 June 2023.
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Location
Home-care agencies near Harrogate
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Information disclaimer. Information regarding Montpellier Care Company Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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