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Unclaimed listing CQC record · synced 13 October 2026

Medinova Healthcare Ltd,

B2-14 Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 6 December 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2022.
  • Supports: older people (65+) and adults under 65
  • Local authority: Hounslow
  • Registered manager: Mohammad Sajid Khan
  • Run by: Medinova Healthcare Ltd

The inspection record

Rated Requires improvement overall. Report published 6 December 2024.

“Medinova Healthcare Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats.”

“Date of assessment: 12 November to 18 November 2024.”

Show the full assessment summaryHide the rest of the summary

“We carried out this assessment to follow up on breaches of regulation we identified at the last inspection. The last rating for the service was requires improvement (published 15 April 2023). At the last inspection, we identified breaches relating to person-centred care, need for consent, safe care and treatment, good governance and staffing. At this assessment we found the provider remained in breach of regulations relating to person-centred care, safe care and treatment, good governance and staffing. We identified new concerns relating to fit and proper persons employed.”

“Records were not always maintained, and systems were not always operated effectively. This meant that there was an increased risk of harm. For example, medicines and risks were not always managed in a safe way. The provider’s recruitment systems and staff training were not always robust. The provider’s systems for monitoring the service needed to be improved. However, people were happy with the care they received. Staff felt well supported and were happy working for the agency.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 9 March 2023, rated Requires improvement

Frequently asked questions

What services does Medinova Healthcare Ltd, provide?

Medinova Healthcare Ltd, is registered with the Care Quality Commission to provide personal care.

Which local authority is Medinova Healthcare Ltd, registered in?

Medinova Healthcare Ltd, is registered in the Hounslow local authority area.

What is Medinova Healthcare Ltd,'s CQC rating?

Medinova Healthcare Ltd, is rated Requires improvement by the Care Quality Commission (report published 6 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12568187321.

Who is the registered manager at Medinova Healthcare Ltd,?

The registered manager is Mohammad Sajid Khan.

Who owns Medinova Healthcare Ltd,?

Medinova Healthcare Ltd, is operated by Medinova Healthcare Ltd.

When was Medinova Healthcare Ltd, last inspected?

The Care Quality Commission published its latest report on Medinova Healthcare Ltd, on 6 December 2024.

Where is Medinova Healthcare Ltd, located?

Medinova Healthcare Ltd, is located in Hounslow, United Kingdom.

When did Medinova Healthcare Ltd, register with CQC?

Medinova Healthcare Ltd, first registered on 2 March 2022.

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Location

B2-14 Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQOpen in Google Maps

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Information disclaimer. Information regarding Medinova Healthcare Ltd, is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.