Avant Healthcare Services ltd

“We carried out the assessment as part of our scheduled plan of assessments. The last rating for this service was good (published 3 November 2020). The rating remains good after this assessment.”

“We found that people were safely cared for. The provider worked with others to help make sure risks were assessed and planned for. People received their medicines in a safe way and as prescribed. The provider responded appropriately when things went wrong, learning from this to improve the service. People’s needs and choices were assessed and planned for. They received care in a person-centred way and were treated as individuals. People’s rights were respected. People were given information about their care and were able to make decisions and share their views. There were effective systems for governance including monitoring and improving the quality of the service. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider demonstrated they were meeting these principles.”