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Unclaimed listing CQC record · synced 13 October 2026

UK Star Care Ltd

50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 15 December 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since August 2016.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
  • Local authority: Hounslow
  • Registered manager: Emmanuel Mensah Afotey
  • Run by: UK Star Care Ltd

The inspection record

Rated Good overall. Report published 15 December 2025.

“Date of assessment: 5 November 2025 to 26 November 2025”

“UK Star Care Ltd is a care at home service. It provides personal care to people living in their own homes. The assessment was carried out due to the length of time since the last assessment in 2021. At the time of our assessment, 43 people were receiving support with personal care. The service is registered to provide support for younger adults, dementia, learning disabilities, autism, mental health, people living with an eating disorder, older people, physical disabilities and sensory impairment. At the time of the assessment the service was not providing care for children or younger adults.”

Show the full assessment summaryHide the rest of the summary

“An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”

“The provider identified risk associated with a person’s health and wellbeing and developed risk management plans. Medicines were managed appropriately and administered as prescribed. The provider undertook an investigation following incidents, accidents, complaints and safeguarding and identified any actions for improvement. Staff felt they were supported by senior staff and felt able to raise any concerns with them. The provider had a range of audits to monitor the quality of the care.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 19 January 2021, rated Good

Inspected 17 October 2019, rated Requires improvement

Inspected 6 November 2018, rated Requires improvement

Inspected 12 February 2018, rated Inadequate

Inspected 24 July 2017, rated Requires improvement

Frequently asked questions

What services does UK Star Care Ltd provide?

UK Star Care Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is UK Star Care Ltd registered in?

UK Star Care Ltd is registered in the Hounslow local authority area.

What is UK Star Care Ltd's CQC rating?

UK Star Care Ltd is rated Good by the Care Quality Commission (report published 15 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2778133165.

Who is the registered manager at UK Star Care Ltd?

The registered manager is Emmanuel Mensah Afotey.

When was UK Star Care Ltd last inspected?

The Care Quality Commission published its latest report on UK Star Care Ltd on 15 December 2025.

Where is UK Star Care Ltd located?

UK Star Care Ltd is located in Hounslow, United Kingdom.

When did UK Star Care Ltd register with CQC?

UK Star Care Ltd first registered on 17 August 2016.

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Location

50 Salisbury Road, Hounslow, Middlesex, TW4 6JQOpen in Google Maps

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Information disclaimer. Information regarding UK Star Care Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.