Jaysh Care Services

“Date of inspection: 23 January 2025 to 07 February 2025. Jaysh Care Services is a domiciliary care agency and provides personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. At the time of this inspection 4 people were receiving support with personal care. We inspected to check if improvements had been made following our last inspection. The provider was previously in breach of the legal regulations in relation to safe care and treatment, need for consent, staffing and good governance. Improvements were found at this inspection and the provider was no longer in breach of these regulations. Staff assessed and mitigated risks and care plans guided safe practice. People were supported to have choice and control and were involved in planning their care. Medicines were managed safely. Governance systems had improved and the provider was keen to learn and to continue to improve the service. Staff knew people well and received appropriate training and support. There were enough staff to meet people's needs. Staff were kind and caring and had a good understanding of how to meet people’s needs. There was a system in place to allow people to express any concerns or complaints they may have. Information in some risk assessments needed to be more comprehensive so staff would always be clear on what action was required to ensure risks would be managed.”