Ivy Homecare Services Limited
322, Grand Union Studios, Studio 1.04, Ladbroke Grove, London, W10 5AD · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2024.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Kensington and Chelsea
- Registered manager: Sadia Farah
- Run by: Ivy Homecare Services Ltd
The inspection record
Rated Good overall. Report published 13 March 2026.
“Date of Assessment: 30 January 2026.”
“Ivy Homecare Services Limited is a care‑at‑home service. It provides support to people in their own homes, including help with personal care such as washing, dressing and support with taking medicines when this is part of their assessed needs. At the time of the assessment, two people were receiving regulated support. The registered manager was visible and approachable and maintained oversight of day‑to‑day care.”
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“People, relatives and staff consistently described the service as safe, reliable and responsive. People said carers arrived on time and stayed for the agreed duration. Relatives told us the office team responded promptly to queries, and staff said they felt well supported by the registered manager.”
“Improvements were required in some areas, including: the clarity of risk assessments where people live with medical conditions and the management of medicines.”
“Care planning was collaborative and staff were matched to people based on language needs, which improved communication. Systems were in place to monitor quality and review concerns, and the registered manager acted on feedback and identified learning.”
“Overall, the service delivered safe, caring and responsive support with some areas requiring further development. The registered manager took action during the assessment and provided evidence that improvements had been made.”
Frequently asked questions
What services does Ivy Homecare Services Limited provide?
Ivy Homecare Services Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Ivy Homecare Services Limited registered in?
Ivy Homecare Services Limited is registered in the Kensington and Chelsea local authority area.
What is Ivy Homecare Services Limited's CQC rating?
Ivy Homecare Services Limited is rated Good by the Care Quality Commission (report published 13 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-19210121230.
Who is the registered manager at Ivy Homecare Services Limited?
The registered manager is Sadia Farah.
Who owns Ivy Homecare Services Limited?
Ivy Homecare Services Limited is operated by Ivy Homecare Services Ltd.
When was Ivy Homecare Services Limited last inspected?
The Care Quality Commission published its latest report on Ivy Homecare Services Limited on 13 March 2026.
Where is Ivy Homecare Services Limited located?
Ivy Homecare Services Limited is located in London, United Kingdom.
When did Ivy Homecare Services Limited register with CQC?
Ivy Homecare Services Limited first registered on 31 May 2024.
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Information disclaimer. Information regarding Ivy Homecare Services Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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