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Unclaimed listing CQC record · synced 13 October 2026

Home Instead

Suite 17, Diamond House, Vulcan Road North, Norwich, NR6 6AQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 7 February 2019

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2012.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
  • Local authority: Norfolk
  • Registered manager: Ruth Mary Rimmington
  • Run by: Mettacare Ltd

The inspection record

Rated Good overall. Inspected 7 February 2019.

Older reports from the CQC's previous inspection approach

Inspected 15 June 2016, rated Good

Frequently asked questions

What services does Home Instead provide?

Home Instead is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Home Instead registered in?

Home Instead is registered in the Norfolk local authority area.

What is Home Instead's CQC rating?

Home Instead is rated Good by the Care Quality Commission (inspected 7 February 2019). The full CQC inspection report is available at cqc.org.uk/location/1-450974018.

Who is the registered manager at Home Instead?

The registered manager is Ruth Mary Rimmington.

Who owns Home Instead?

Home Instead is operated by Mettacare Ltd.

When was Home Instead last inspected?

The Care Quality Commission last inspected Home Instead on 7 February 2019.

Where is Home Instead located?

Home Instead is located in Norwich, United Kingdom.

When did Home Instead register with CQC?

Home Instead first registered on 24 July 2012.

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Location

Suite 17, Diamond House, Vulcan Road North, Norwich, NR6 6AQOpen in Google Maps

Home-care agencies near Norwich

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Information disclaimer. Information regarding Home Instead is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.