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Unclaimed listing CQC record · synced 13 October 2026

Cera – Norwich

108 Hellesdon Park Industrial Estate, Off Drayton Park Road, Norwich, Norfolk, NR6 5DR · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 5 February 2019

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2010.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
  • Local authority: Norfolk
  • Registered manager: Mandi Blake-Tracy
  • Run by: Cera Care Operations Limited

The inspection record

Rated Good overall. Inspected 5 February 2019.

Older reports from the CQC's previous inspection approach

Inspected 26 June 2017, rated Requires improvement

Inspected 30 June 2016, rated Good

Frequently asked questions

What services does Cera – Norwich provide?

Cera – Norwich is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Cera – Norwich registered in?

Cera – Norwich is registered in the Norfolk local authority area.

What is Cera – Norwich's CQC rating?

Cera – Norwich is rated Good by the Care Quality Commission (inspected 5 February 2019). The full CQC inspection report is available at cqc.org.uk/location/1-138948870.

Who is the registered manager at Cera – Norwich?

The registered manager is Mandi Blake-Tracy.

Who owns Cera – Norwich?

Cera – Norwich is operated by Cera Care Operations Limited.

When was Cera – Norwich last inspected?

The Care Quality Commission last inspected Cera – Norwich on 5 February 2019.

Where is Cera – Norwich located?

Cera – Norwich is located in Norwich, United Kingdom.

When did Cera – Norwich register with CQC?

Cera – Norwich first registered on 16 November 2010.

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Location

108 Hellesdon Park Industrial Estate, Off Drayton Park Road, Norwich, Norfolk, NR6 5DROpen in Google Maps

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Information disclaimer. Information regarding Cera – Norwich is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.