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Unclaimed listing CQC record · synced 13 October 2026

Home Instead Durham

Moor Chambers, 26 Front Street, Framwellgate Moor, Durham, County Durham, DH1 5EJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led OutstandingCaring OutstandingResponsive GoodEffective Good

Inspected 4 August 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2015.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: County Durham
  • Registered manager: Helen Louise Armstrong
  • Run by: Archie Care Limited

The inspection record

Rated Outstanding overall. Inspected 4 August 2023.

Older reports from the CQC's previous inspection approach

Inspected 12 February 2018, rated Outstanding

Inspected 2 November 2015, rated Outstanding

Frequently asked questions

What services does Home Instead Durham provide?

Home Instead Durham is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Home Instead Durham registered in?

Home Instead Durham is registered in the County Durham local authority area.

What is Home Instead Durham's CQC rating?

Home Instead Durham is rated Outstanding by the Care Quality Commission (inspected 4 August 2023). The full CQC inspection report is available at cqc.org.uk/location/1-1924959828.

Who is the registered manager at Home Instead Durham?

The registered manager is Helen Louise Armstrong.

Who owns Home Instead Durham?

Home Instead Durham is operated by Archie Care Limited.

When was Home Instead Durham last inspected?

The Care Quality Commission last inspected Home Instead Durham on 4 August 2023.

Where is Home Instead Durham located?

Home Instead Durham is located in Durham, United Kingdom.

When did Home Instead Durham register with CQC?

Home Instead Durham first registered on 9 February 2015.

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Location

Moor Chambers, 26 Front Street, Framwellgate Moor, Durham, County Durham, DH1 5EJOpen in Google Maps

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Information disclaimer. Information regarding Home Instead Durham is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.