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Unclaimed listing CQC record · synced 13 October 2026

Helping Hands Durham

1 & 2, Sunderland Road, Durham, DH1 2LH · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 15 August 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since June 2017.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: County Durham
  • Registered manager: Caitlin Rebecca Evans
  • Run by: Midshires Care Limited

The inspection record

Rated Good overall. Inspected 15 August 2023.

Older reports from the CQC's previous inspection approach

Inspected 23 May 2018, rated Good

Frequently asked questions

What services does Helping Hands Durham provide?

Helping Hands Durham is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Helping Hands Durham registered in?

Helping Hands Durham is registered in the County Durham local authority area.

What is Helping Hands Durham's CQC rating?

Helping Hands Durham is rated Good by the Care Quality Commission (inspected 15 August 2023). The full CQC inspection report is available at cqc.org.uk/location/1-3884071111.

Who is the registered manager at Helping Hands Durham?

The registered manager is Caitlin Rebecca Evans.

Who owns Helping Hands Durham?

Helping Hands Durham is operated by Midshires Care Limited.

When was Helping Hands Durham last inspected?

The Care Quality Commission last inspected Helping Hands Durham on 15 August 2023.

Where is Helping Hands Durham located?

Helping Hands Durham is located in Durham, United Kingdom.

When did Helping Hands Durham register with CQC?

Helping Hands Durham first registered on 28 June 2017.

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Location

1 & 2, Sunderland Road, Durham, DH1 2LHOpen in Google Maps

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Information disclaimer. Information regarding Helping Hands Durham is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.