Hollyfield House
22 Hollyfield Road, Surbiton, Surrey, KT5 9AL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2013.
- Supports: older people (65+) and adults under 65
- Local authority: Kingston upon Thames
- Registered manager: Claire Georgie
- Run by: Your Healthcare Community Interest Company
The inspection record
Rated Good overall. Report published 11 September 2025.
“This assessment took place between 12 August and 19 August 2025. Hollyfield House is a reablement service. The service specialises in providing short term personal care to people living in their own homes following a discharge from hospital. Some people may also be referred to the service by local healthcare partners to avoid a hospital admission. At the time of this assessment, 13 people were using the service.”
“The last rating for the service was good (published 22 August 2018). This assessment was carried out due to the length of time since our last rating. The rating remains good.”
Show the full assessment summaryHide the rest of the summary
“The provider had used learning and good practice to support people to live in safety at home. Staff knew how to safeguard people and keep them safe. They understood safety risks posed to people and how these should be managed to reduce the risk of injury or harm to them. People were supported by staff who were able to meet their needs. This was because they were provided with regular and relevant training to help them do so. Staff were well supported by managers to continuously improve and develop in their role. Recruitment practice was safe and only suitable staff were employed by the service. People were supported to have choice and control and regain and maintain independence with the tasks of daily living. Staff were supported to make sure people were not subjected to unfair or discriminatory behaviours or practices.”
Older reports from the CQC's previous inspection approach
Inspected 14 June 2018, rated Good
Inspected 11 November 2015, rated Good
Frequently asked questions
What services does Hollyfield House provide?
Hollyfield House is registered with the Care Quality Commission to provide personal care.
Which local authority is Hollyfield House registered in?
Hollyfield House is registered in the Kingston upon Thames local authority area.
What is Hollyfield House's CQC rating?
Hollyfield House is rated Good by the Care Quality Commission (report published 11 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-939450997.
Who is the registered manager at Hollyfield House?
The registered manager is Claire Georgie.
Who owns Hollyfield House?
Hollyfield House is operated by Your Healthcare Community Interest Company.
When was Hollyfield House last inspected?
The Care Quality Commission published its latest report on Hollyfield House on 11 September 2025.
Where is Hollyfield House located?
Hollyfield House is located in Surbiton, United Kingdom.
When did Hollyfield House register with CQC?
Hollyfield House first registered on 10 September 2013.
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Home-care agencies near Surbiton
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Information disclaimer. Information regarding Hollyfield House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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