Comfort Care At Home
Trident Court, 1 Oakcroft Road, Chessington, Surrey, KT9 1BD · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2018.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Kingston upon Thames
- Registered manager: Shamsah Lalji
- Run by: Comfort Care at Home Limited
The inspection record
Rated Outstanding overall. Report published 9 June 2025.
“Date of Assessment: 18 March to 16 April 2025. Comfort Care At Home is a domiciliary care agency, supporting people with care in their own homes. At the time of the inspection, they supported people living with a range of needs, including those living with dementia and physical disabilities. At the time of our assessment 9 people were receiving support with personal care.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
Show the full assessment summaryHide the rest of the summary
“We assessed 13 quality statements within all the key questions. The scores for these areas have been combined with scores based on the key question ratings from the last assessment.”
“There was exceptional leadership at the service aimed at a holistic approach to people’s care which included monitoring of their health needs, emotional well-being and inclusion in the community. Considerations were also given to the wider community by raising awareness to respond to people’s and their families’ immediate needs.”
“People were treated with kindness and as individuals making sure their wishes and preferences were always adhered to. Staff provided information that people could understand and sought their consent before providing care. Staff understood their job responsibilities and had the necessary support to ensure safe and effective care delivery for people. They received training and understood how to protect people from abuse.”
Older reports from the CQC's previous inspection approach
Inspected 22 May 2019, rated Good
Frequently asked questions
What services does Comfort Care At Home provide?
Comfort Care At Home is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Comfort Care At Home registered in?
Comfort Care At Home is registered in the Kingston upon Thames local authority area.
What is Comfort Care At Home's CQC rating?
Comfort Care At Home is rated Outstanding by the Care Quality Commission (report published 9 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-5488863196.
Who is the registered manager at Comfort Care At Home?
The registered manager is Shamsah Lalji.
Who owns Comfort Care At Home?
Comfort Care At Home is operated by Comfort Care at Home Limited.
When was Comfort Care At Home last inspected?
The Care Quality Commission published its latest report on Comfort Care At Home on 9 June 2025.
Where is Comfort Care At Home located?
Comfort Care At Home is located in Chessington, United Kingdom.
When did Comfort Care At Home register with CQC?
Comfort Care At Home first registered on 20 July 2018.
Be the first to review Comfort Care At Home
Location
Home-care agencies near Chessington
Run Comfort Care At Home?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Comfort Care At Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
02086109778