MMAB Healthcare- MMAB Consulting Ltd

“Date of Assessment: 29 April 2025 to 20 May 2025. We visited the service on 29 April 2025 and reviewed information remotely following our visit. The service is a care at home service providing support to adults of all ages living with dementia, physical disabilities and/or sensory impairments. The service is also registered to provide support to children and nursing care, but they were not providing these services to anyone when we visited. There were 15 people receiving support, of which 13 people were receiving the regulated activity of personal care. This was a responsive assessment due to the length of time since the service was registered and concerns raised to CQC about records and staffing. We gave the provider short notice to ensure management were available when we visited the office.”

“We found no significant concerns in relation to staffing and records, however, some improvements were needed to ensure records were robust and staffing consistent. For example, records for recruitment, risk assessments and recording visit times needed to be completed more consistently. Medicines were administered safely, however, there were some omissions to medicines records. The provider had already identified the need to have better oversight of record keeping and had brought in more robust checks to ensure records were completed correctly going forward. They had also reminded staff of the importance of accurate record keeping.”